Quality Manager
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Job Location:
Cottage Grove, OR - USA
Monthly Salary:
Not Disclosed
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
Position Overview
Under the direction of the Director of Quality the Quality Manager leads a team of Quality Technicians to improve product quality across Johnson Health Tech North America (JHTNA). This role drives continuous improvement through inspections rework and refurbishment of products sold by JHTNA. The Quality Team issues corrective actions to Johnson factories and vendors. The Quality Manager manages team performance and cost centers to achieve annual KPIs; reviews quality reports and trends; and partners cross-functionally with Field Service Customer Service Operations HQ and factory teams to identify root causes implement effective corrective actions and prevent issues from reaching customers. The role also develops and maintains standard operating procedures (SOPs) to streamline defect documentation and reporting. The Quality Manager serves on the Product Safety Committee. Travel is required (domestic and international) approximately 612 times per year. This is an in-office position with an expectation of working on-site five days per week.
Responsibilities
Management:
Lead and inspire the team to take ownership and achieve company goals and annual KPIs
Mentor team members and build an empowered team
Foster an atmosphere of growth and improvement
Manage cost centers and budgets
Continuous Improvement:
Establish and manage processes and SOPs to:
o Track Defects
o Analyze Defect Data/Identify Trends
o Identify Root Causes
o Create Effective Corrective Actions
o Rework Products
o Refurbish Products
Travel and Communication:
Travel to customer sites (domestically) and Manufacturing sites (internationally) 6-12 times per year
Communicate with domestic and global teams during non-business hours
Education:
A minimum of a two-year degree in a technical field is required
ASQ certification is required
Experience:
Minimum of 10 years of experience in manufacturing or quality assurance roles
Experience using Six Sigma tools and techniques and leading Continuous Improvement Projects
Experience working with Asia-based teams in Manufacturing R&D and Quality
Preferred:
Experience with Microsoft Dynamics CRM and SAP
Proficiency in Office 365 products
Benefits:
We offer an excellent compensation package and team-oriented work environment with growth opportunities. Some of our outstanding benefits include:
Health & Dental Insurance
Company paid Life Insurance
401(k)
Paid Time Off benefits
Product discounts
Wellness programs
EOE/M/W/Vet/Disability
#ZR
Required Experience:
Manager
Key Skills
- APQP
- Quality Assurance
- ISO 9001
- Lean Six Sigma
- PPAP
- Root cause Analysis
- ISO 13485
- Quality Systems
- Quality Control
- Quality Management
- As9100
- Manufacturing
