Director, Data Analytics Trust & Safety

Role Summary

Pinterest helps Pinners discover and do what they love and enable advertisers to effectively engage with the ideal audience to meet their marketing objectives. Pinterest has grown into one of the worlds largest consumer products and advertising platforms boasting over 600 million monthly active users and generating more than $4 billion in annualized advertising revenue. Our ongoing business success is reliant on our capacity to accelerate product innovation which in turn allows us to deliver increased value to both our Pinners and Advertisers.

Pinterest is entering a new erareimagining how trust safety and quality are measured protected and elevated across the digital landscape. Reporting to Pinterests VP of Trust & Safety the Director Data Analytics - Trust & Safety will lead a globally dispersed team of 15 data analysts and project/program managers tasked with turning trust measurement into governed self-serve decision systems for Policy Ops Legal Product and Engineering. As Director Data Analytics - Trust & Safety you will architect and accelerate our shift toward agentic scenariodriven analytics that measurably reduce timetodetection (TTD) and timetomitigation (TTM) of harm and make roadmap tradeoffs more defensible across safety expression and growth. Youll stand up intelligent agents and scenario workflows where they matter mostincident impact sizing policy/enforcement whatif reviews and Ops floor playbooksso decisions that used to take days become consistent auditable calls made in hours or minutes.

This role isnt just about reporting what happened; its about building the systems agents and simulators that help Pinterest see around corners and respond at the speed of the internet. You will democratize agentic data access build always-on scenario simulators for abuse fraud and content quality and turn incident impacts into seamless signals for continuous improvement. Your insights and systems will empower every stakeholderfrom legal to operations policy to productto make bold data-driven and context-aware decisions in real time.

What Youll Do:

• Lead the Agentic Analytics Transformation: Spearhead the design and deployment of intelligent agents that proactively detect simulate and respond to abuse fraud and emerging risksscaling our platforms safety quality and trust for the long term.
• Build Scenario Simulators: Create interactive scenario-based analytics that allow teams to model risk test interventions and validate new policy and moderation approaches before launchprotecting users creators and merchants at scale.
• Automate Incident Impact Scoping: Operationalize automated agent workflows that instantly assess and size the platform reputational and regulatory impact of safety incidents enabling rapid escalation crystal-clear retrospectives and lessons learned.
• Democratize Agentic Insights: Build self-service agent-driven data tools that empower non-technical teams to ask deep questions run what if analyses and generate actionable data-backed outcomes without gatekeeping.
• Accelerate Multidisciplinary Response: Orchestrate agentic systems that unify signals from operations policy engineering and legalbridging every function with a single trusted source of truth for incident response and ongoing intelligence.
• Benchmark and Elevate Standards: Track and anticipate industry and regulatory shifts using agent-based and scenario-forecasting analytics to keep Pinterest ahead of risk and help set the global bar for platform trust and quality.

What Were Looking For:

• Transformation Leader: 8 years driving major analytics or data science initiativespreferably including agent-based modeling AI/ML-driven workflow transformation or large-scale incident management.
• Agentic Systems Builder: Hands-on experience designing testing and deploying automation intelligent agents or scenario simulators for risk quality or complex decision support.
• Incident & Scenario Expert: Skilled in incident impact scoping post-incident analytics and scenario planning or tabletop exercisestranslating insights into systematic improvements.
• Cross-Functional Accelerator: Track record of enabling legal policy ops product and engineering teams to make independent forward-facing data-driven decisions via self-service or agentic tools.
• Storyteller & Evangelist: Exceptional communicator with a flair for making complex analytics and simulations actionable for every audience and for championing transformation deep into the organization and externally.
• Relentless Innovator: Passion for positive safe and inspiring technologyalways seeking whats next and how agents or AI can elevate platform quality and user trust.
• Bachelors degree in Economics Mathematics Engineering a related field or equivalent experience.

Relocation Statement:

This position is not eligible for relocation assistance. Visit our PinFlex page to learn more about our working model.

In-Office Requirement Statement:

We let the type of work you do guide the collaboration style. That means were not always working in an office but we continue to gather for key moments of collaboration and connection.

This role will need to be in the office for in-person collaboration at least 1-2 times per week and therefore needs to be in a commutable distance from the Pinterest Palo Alto San Francisco Seattle Los Angeles or New York office. The role will also require regular travel within the country to meet clients and teams.

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Required Experience:

Director