Data Analyst
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Job Location:
Johannesburg - South Africa
Monthly Salary:
Not Disclosed
Posted on:
20 hours ago
Vacancies:
1 Vacancy
Job Summary
About Us
AURA is a B2B emergency response platform that enables anyone to request the closest vetted private security & medical response to their location anywhere anytime using a connected device. Were a fast-scaling technology company on a mission to protect people and property globally saving lives and creating safer spaces. (Find out more about us here: )
The Opportunity
Were looking for a Data Analyst to help redefine how AURAs clients understand measure and validate our performance. This is an opportunity for someone who wants to blend technical analytics capability with product thinking operational understanding and storytelling.
Youll play a central role in shaping AURAs customer-facing analytics ensuring every client and partner can independently access clear accurate actionable data. Youll work closely with Product Operations Engineering and Customer Success to build powerful analytics that drive real-world outcomes: safer communities better operational efficiency and improved engagement across the platform.
The role is a highly visible position where your insights directly influence decision-making across Africa the UK and our new US operations.
What Youll Own
- Client-Facing Analytics & Dashboards
- Build and maintain dashboards that help clients understand performance usage trends user engagement service levels efficiency and value.
- Work with Customer Success Managers to create client-ready materials automated insight reports and monthly/quarterly reviews.
- Ensure dashboards are intuitive visually consistent and aligned with AURAs brand and data governance practices.
- Build and maintain dashboards that help clients understand performance usage trends user engagement service levels efficiency and value.
- Client Requirements & Insight Translation
- Engage directly with clients and internal stakeholders to understand what they need from their analytics experience.
- Translate business questions into technical specifications SQL queries and dashboard logic.
- Support the evolution of AURAs client analytics product by providing structured feedback and insight-driven recommendations.
- Engage directly with clients and internal stakeholders to understand what they need from their analytics experience.
- Automation & Continuous Improvement
- Identify opportunities to reduce manual reporting for Customer Success through automated processes and self-service analytics.
- Support the move toward embedded analytics and proprietary data packages within the AURA products.
- Collaborate with Product to refine features that improve the client analytics experience.
- Identify opportunities to reduce manual reporting for Customer Success through automated processes and self-service analytics.
What Youll Bring
- Strong SQL skills.
- Experience with BI tools such as Qlik Sense Looker Studio or similar.
- Experience gathering and translating client requirements into technical analytics solutions.
- Exposure to dbt data modelling and metric layer governance is beneficial.
- Excellent written and verbal communication especially when dealing with clients and stakeholders.
Why Youll Love Working Here
- High ownership and autonomy to shape our design direction.
- Work in a collaborative innovative environment with specialists.
- Strong purpose-led mission-driven business with genuine impact.
- Competitive compensation package flexible working setup and real influence on how millions of users experience our products
Required Experience:
Manager
Key Skills
- Data Analytics
- Microsoft Access
- SQL
- Power BI
- R
- Data Visualization
- Tableau
- Data Management
- Data Mining
- SAS
- Data Analysis Skills
- Analytics
About Company
Aura Hospitality & Food Services is the cornerstone of excellent management for various owned and franchised F&B outlets. We support our business partners in their ventures through management and consultancy services, high monitoring standards and quality assurance. Our offering cover ... View more
