Senior Platform Engineer
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Job Location:
Monthly Salary:
Posted on:
20 hours ago
Vacancies:
1 Vacancy
Job Summary
About Us
Foundever is a global leader in the customer experience (CX) industry. With 170000 associates across the globe we are the team behind the best experiences for 750 of the worlds leading and digital-first brands. Our innovative CX solutions technology andexpertiseare designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.
About the Role
We are looking for aSenior Platform Engineerto design build and scale our cloud infrastructure and developer platform. You will be instrumental in shaping how our engineering teams ship softwarefaster safer and more reliably. This is a high-impact hands-on leadership role where youll drive technical strategy mentor engineers and build the foundational systems that power our products.
What Youll Do
Platform & Infrastructure
- Design and implement scalable secure and cost-effective infrastructure across AWS and Azure Build and maintain Infrastructure as Code using Terraform (modules state management drift detection)
- Architect and evolve our internal developer platform (IDP) using Backstage
- Design and manage Kubernetes clusters service meshes and container orchestration at scale Implement CI/CD pipelines and GitOps workflows using Argo CD for automated reliable deployments
- Define and enforce security policies using Kyverno across Kubernetes environments
- Contribute to multi-cloud infrastructure strategies and Crossplane adoption
Backend & Architecture
- Design and build APIs and platform services using Go or Python
- Architect observability solutions (logging monitoring alerting tracing)
- Design resilient scalable microservices architectures
- Lead infrastructure automation initiatives and tooling development Drive cloud cost optimization strategies
Technical Mentoring
- Provide technical guidance and mentorship to junior and intermediate engineers
- Lead architectural discussions and design reviews
- Contribute to engineering best practices and standards
- Participate in on-call rotations and lead incident response efforts
- Share knowledge through documentation and internal tech talks
What Were Looking For
Must-Have
- 5 years of experience in platform engineering DevOps or infrastructure roles
- Deep expertise with Terraform for infrastructure as code
- Proficiency in Go or Python for building platform tooling
- Strong experience with AWS plus either GCP or Azure
- Expert-level knowledge of Kubernetes (operators CRDs admission controllers networking)
- Experience designing and implementing GitOps workflows (Argo CD Flux)
- Strong understanding of networking security and cloud architecture patterns
- Experience with CI/CD pipelines and release engineering
- Excellent communication and collaboration skills
Nice-to-Have
- Experience with MLOps workflows and ML platform infrastructure
- Familiarity with KubeAI or similar ML workload orchestration
- Experience with Crossplane for cloud-native infrastructure management
- Experience with Backstage for developer portals
- Knowledge of policy engines (Kyverno OPA/Gatekeeper)
- Experience with service meshes (Istio Linkerd)
- Familiarity with Azure Foundry or similar AI/ML platforms
- FinOps experience and cloud cost management
- Experience with chaos engineering and reliability testing
Technical Environment
- Cloud: AWS (primary) expanding to multi-cloud
- IaC: Terraform
- Container Orchestration: Kubernetes
- GitOps: Argo CD
- CI/CD: GitHub Actions
- Languages: Go Python
Required Experience:
Senior IC
Key Skills
- APIs
- C/C++
- Computer Graphics
- Go
- React
- Redux
- Node.js
- AWS
- Library Services
- Assembly
- GraphQL
- High Voltage
About Company
Foundever is a global leader in customer-experience (CX) outsourcing, combining human expertise and AI-driven capabilities to support over 9 million customer interactions daily across 60+ languages in 45 countries.
