Order Entry Specialist

Do you possess excellent analytical and problem-solving skills Do you feel comfortable supporting contractors and distributors/wholesale distributors Do you have previous experience working in the wholesale building materials industry Are you a tech savvy and detail-oriented individual Do you consider yourself to be a customer-centric professional even under tight deadlines / crunch time

If you answered yes to these questions we should talk!

We have an exciting opportunity to join one of our West Coast Service Centers or regional manufacturing facilities as a Order Entry Specialist. This position will be based onsite at our Southwest Phoenix location located off the 202 Freeway and Lower Buckeye Rd.

We are growing and there has never been a more exciting time to join us!

Come see who we are at: would you do as our Order Processing Specialist

You will accurately enter and process orders placed by our customers into the system for production / manufacturing. This includes interpreting product specifications and researching drawings.

You would also:

• Perform all duties relating to the processing of customer orders with a high degree of accuracy (orders range from basic stock to highly configured)
• Assist customers with technical inquiries and problems while maintaining appropriate metrics and KPIs.
• Communicate with customers on discrepancies order conflicts and shipping delays.
• Follow up to ensure customer issues are resolved promptly and thoroughly.
• Continuously evaluate and identify opportunities to drive process improvements that positively impact the overall customer experience.
• Perform other duties as required.
• Continually promote a safe and harmonious working environment demonstrating strict adherence to the ASSA ABLOY Code of Conduct and ASSA ABLOY Health & Safety Policy

The Skills and Experience you need:

• High School Diploma or GED equivalent required.
• Proficiency with Math Basic Geometry and Algebra skills would help you excel.
• Previous exposure to reading schematics blueprints renderings or architectural drawings is highly desirable.
• Excellent computer skills preferred (Word Excel Internet email etc.)
• Proficient communication skills both verbal and written
• Excellent analytical problem-solving organizational follow-up and a sense of urgency are required.
• Must excel working in a fast-paced environment.
• Regular reliable and punctual attendance.
• Previous experience/exposure to working within the Door Building Materials and/or Hollow Metal industries are highly desirable.

What we Offer!
We believe in creating opportunities and providing benefits that empower you to grow thrive and build a rewarding lifelong career with us. Here is just a sample of what you can look forward to as a member of our team:

• Competitive Salary
• Paid Vacation Sick Time and paid Company Holidays
• Medical Dental Vision Short and Long-term Disability Life and AD&D Insurance
• 401(k) Program with company contributions
• Tuition Reimbursement Learning and Career Development opportunities
• Flexible Spending
• Employee Assistance Program
• Discount portal
• Recognition well-being and employee experience programs designed to support and celebrate you throughout your career

We review applications regularly so dont wait!

We are building diverse inclusive teams and encourage applications from everyone who can see themselves working with us.

To make sure your personal data is safe we dont look at any applications sent by email or post.

If you have any questions about the role or the process email Stephanie Mandato Senior Talent Acquisition Manager at

Lets create a safer and more open world - together!

AADG Inc. is an Equal Opportunity Employer/Minorities/Females/Disabled/Veteran

We are the ASSA ABLOY Group
Our people have made us the global leader in access return we open doors for them wherever they go. With nearly 63000 colleagues in more than 70 different countries we help billions of people experience a more open world. Our innovations make all sorts of spaces physical and virtual safer more secure and easier to access.

As an employer we value results not titles or backgrounds. We empower our people to build their career around their aspirations and our ambitions supporting them with regular feedback training and development opportunities. Our colleagues think broadly about where they can make the most impact and we encourage them to grow their role locally regionally or even internationally.

As we welcome new people on board its important to us to have diverse inclusive teams and we value different perspectives and experiences.