[EHQ] EU ES HVAC Quality Control & Field Support Engineer (mfd)
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Job Location:
Hochtaunuskreis - Germany
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Step into the innovative world of LG Electronics. As a global leader in technology LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise Lifes Good embodies our commitment to ensuring a happier better life for all.
With a rich history spanning over six decades and a global presence of more than 100 subsidiaries we operate on a truly global scale. Since our establishment in 1958 our dedication to enhancing lives worldwide through innovative products has remained unwavering. Our business domains include Home Appliance & Air Solution Home Entertainment Vehicle Components Solutions and Business Solutions.
Our management philosophy Jeong-do Management embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of Customer-Value Creation and People-Oriented Management these values shape our corporate culture fostering creativity diversity and integrity. At LG we believe in the power of collective wisdom fostering a collaborative work environment.
Join us and become a part of a company that is not just about creating solutions for a better life because at LG Lifes Good.
We are looking for an EU HVAC Quality Control & Field Support Engineer to strengthen our technical support and quality management across European markets. Inthis role you will work closely with European subsidiaries and HQ to analyze HVAC field issues improve product and service quality and support continuoustechnical capability development.
Key roles & responsibilities
Field Quality & Technical Support
- Respond to HVAC field issue inquiries and provide technical analysis and solutions
- Visit customer sites to investigate field issues conduct system checks and prepare technical reports
- Identify product improvement opportunities based on field feedback
Technical Documentation & Training
- Create and manage Technical Guides to improve installation and service quality in Europe
- Develop training materials and deliver technical training to European subsidiaries
Cross-Regional Communication
- Act as a technical interface between HQ in Korea and our 14 European subsidiaries
- Analyze field issue phenomena define potential root causes and propose countermeasures
- Provide indirect quality support via email and regular communication channels
Stakeholder & Issue Management
- Hold regular meetings with assigned subsidiaries to track and manage quality issues
- Support product quality improvement initiatives in European warehouses
All qualified applicants will receive consideration for employment without regard to race color religion sex age gender sexual orientation gender identity national origin disability status as a protected veteran or any characteristic protected by applicable federal state or local law.
Required Experience:
IC
Key Skills
- Active Directory
- Technical Documentation
- Windows
- On-Site Support
- Test Equipment
- Linux
- Internet
- Preventive Maintenance
- Technical Assistance
- Troubleshoot
- Problem Resolution
- Setup
- hardware
- Technical Support
- UNIX
About Company
LG’s innovative technologies, unique products, and cutting-edge designs are an investment in the future. LG Electronics, Inc. is a global leader and technology innovator in consumer electronics, mobile communications and home appliances.
