Front Office & Reservations Coordinator (mfd)
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Job Location:
Monthly Salary:
Posted on:
6 hours ago
Vacancies:
1 Vacancy
Job Summary
How does your working day look like ...
- You review and process reservations to ensure that every booking is correctly recorded in the system.
- You check arrivals for the upcoming days identify special requests early on and prepare the team accordingly.
- You keep an eye on credit cards and guarantees and make sure our bookings are properly secured.
- You handle administrative tasks in the Front Office and Reservations working in a structured efficient way and with great attention to detail.
- You monitor our TrustYou reviews and online platforms and support the handling of guest feedback.
- When things get busy at the reception desk you step in operationally at the Front Office and support the team in guest interactions.
Qualifications :
Your personality counts more than your CV ...
- You have completed training in the hotel industry gained professional experience and speak fluent German and English
- You work independently are reliable and always think one step ahead
- You are a team player think in a solution-oriented manner and are also willing to lend a hand
- You are a doer and even if you do it wrong sometimes you openly admit it
- You bring not just bringing your abilities but also your character
Additional Information :
Whats in it for you ...
- Only work 4 days a week as a full-time team member without payment or holiday reduction
- Get to know our 25hours hotels and stay for free for a maximum of 10 nights per year as an employee
- Take advantage of being part of Ennismore and get generous discounts when visiting our bars and restaurants as well as booking hotel rooms all over the world
- Benefit from great offers from our numerous cooperation partners
- Be part of our hilarious staff parties and much more ...
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Customer Service
- Babysitting
- Advocacy
- Civil Project Management
- ABAP
- BI
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
