Chef de Rang In-Room Dining Night FMX

Position Overview

Our Chef de Rang In-Room Dining Night is a crucial member of the Food & Beverage team dedicated to delivering exceptional service and ensuring a seamless in-room dining experience during night operations.

The Chef de Rang will be part of the F&B Team (F&B Director Assistant F&B Director Restaurant Managers In-Room Dining Team) and will be responsible for providing efficient discreet and high-quality overnight service to guests in compliance with HACCP regulations and the Hotel standards of excellence ensuring guest comfort privacy and satisfaction at all times.

Key Responsibilities

Ensure a timely accurate and high-quality in-room dining service during the night shift from order taking to delivery and service in the guest room.

Coordinate with the kitchen and night operations to guarantee prompt preparation and delivery of orders.

Prepare check and organize in-room dining trays trolleys and equipment ensuring they meet the Hotels quality and presentation standards.

Ensure all service stations and pantry areas are stocked clean and orderly throughout the shift.

Deliver food and beverages to guest rooms while maintaining professionalism discretion and a guest-centric approach.

Set up trays or trolleys in guest rooms according to the Hotel standards and ensure correct presentation and service etiquette.

Retrieve trays and trolleys from corridors and rooms promptly to maintain cleanliness and service efficiency.

Ensure that all food deliveries from the kitchen to the guest match the Hotel excellence standards.

Actively promote and recommend high-profit food and beverage items when taking orders to increase revenue.

Monitor and ensure that all guest requests and special requirements are handled efficiently and promptly.

Maintain effective communication with Front Office Night Manager and Kitchen teams to ensure smooth overnight operations.

Ensure that guest privacy and confidentiality are always respected during room service operations.

Safety & Compliance

Ensure full compliance with HACCP regulations and Hotel hygiene standards.

Report any potential or real hazards immediately and take preventive action.

Fully understand and comply with the hotels fire emergency and safety procedures.

Ensure that all work is carried out in a safe manner that does not harm or injure self or others.

Maintain the highest standards of personal hygiene uniform grooming body language and professional conduct.

Administrative Duties

Ensure that all food and beverage orders are correctly registered and charged in the system.

Maintain accurate records of overnight orders and transactions.

Be aware of VIP guests special requests or late arrivals requiring in-room dining service.

Attend meetings and training sessions as required by the Restaurant Manager or In-Room Dining Manager.

Continuously improve knowledge of menu items service procedures hotel standards and applicable regulations.

Qualifications :

Qualifications

Minimum 23 years experience in a similar role within a luxury hotel or high-level restaurant preferably with In-Room Dining experience.

Ability to work independently and efficiently during night shifts.

Strong guest orientation attention to detail and problem-solving skills.

Flexibility to work night shifts weekends and holidays.

Fluency in Italian and English is mandatory.

Excellent grooming and professional presentation.

Full compliance with HACCP regulations hotel hygiene standards and internal procedures.

Ability to remain calm and efficient under pressure.

Legal right to work in Italy.

Additional Information :

• A competitive salary package
• ALL - Heartist Program: Employee benefit card offering discounted rates at all ACCOR locations and partner venues worldwide.
• Learning & development: Opportunity to develop your talent and grow within your property and across the world! 

Our commitment to Diversity & Inclusion: 
We are an inclusive company and our ambition is to attract recruit and promote diverse talent. 

Remote Work :

No

Employment Type :

Full-time