Lounge Runner

AccorHotel

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profile Job Location:

Mascot - Australia

profile Monthly Salary: Not Disclosed
Posted on: 4 hours ago
Vacancies: 1 Vacancy

Job Summary

We are currently seeking a dedicated and enthusiastic individual to join us in offering a new attitude for cosmopolitan business and leisure travellers visiting the Qantas Lounges - Sydney International and Domestic this role you will be responsible for providing exceptional customer service to lounge patrons and maintaining a safe and pleasant environment.


Qualifications :

Essential duties of this role include but are not limited to the following:

  • Ensure accuracy whilst ordering and delivering food and beverage orders.
  • Clear and reset tables and ensure service areas are clean and tidy.
  • Maintain hygiene standards for food handling and presentation in line with expected outcomes.
  • Explain the menu to guests assisting those with special dietary needs or preferences and providing timely assistance when recommending beverages.
  • Prior experience in the food and beverage industry would be beneficial.
  • Promote a safe workplace by recognising hazards and promoting general WHS practices.

Whilst technical experience is of importance to us to be considered for the role you will have the following:

  • A friendly customer-focused attitude with the strive to provide total customer satisfaction.
  • Initiative to ensure that interactions with our customers are positive intuitive and efficient.
  • Responsible Service of Alcohol (RSA) Certification.
  • Previous customer service or hospitality experience.
  • Confidence in liaising with various internal and external clients.
  • A high standard of grooming and personal presentation.
  • The ability and flexibility to work various rostered shifts including early mornings late evenings and weekends.
  • Excellent communication and interpersonal skills. 
  • Strong attention to detail and the ability to multitask. 
  • A positive team player and guest-centric mindset.

Additional Information :

Employee Benefits for your hard work! 

  • Work with two iconic businesses and experience the buzz of the working in the Aviation industry
  • Great Staff Travel Benefits (T&C Apply)
  • Access to staff duty-free store
  • Free meal and coffee on shifts
  • Hotel discounts (staff rates) at over 3000 hotels globally
  • Partnership discounts with companies such as Europcar Google and more..

You will be engaged to work under the Hospitality Industry (General) Award MA000009

Note: Successful applicants will be required to undergo a Federal Police check at their own cost via our ID system (Will be reimbursed once approved) in order to gain ASIC certification.

If you would like to be a part of our team please apply now. 


Remote Work :

No


Employment Type :

Full-time

We are currently seeking a dedicated and enthusiastic individual to join us in offering a new attitude for cosmopolitan business and leisure travellers visiting the Qantas Lounges - Sydney International and Domestic this role you will be responsible for providing exceptional customer service to lou...
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Key Skills

  • Culinary Experience
  • Restaurant Experience
  • Food Preparation Experience
  • Time Management
  • Customer Service
  • Hotel Experience
  • Taleo
  • Hospitality Experience
  • Barista Experience
  • Bartending
  • POS
  • 10 Key Calculator

About Company

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As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more

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