IT Operations Engineer (Contract) GautengHybrid ISB500855

Expert IT Operations Engineer Digital Retail & Product Visualization

Our client is seeking an Expert Operations Engineer to join the product team responsible for Digital Sales Equipment at the Retail Point of Sales.

This role is a strategic driver for Product Vision 2020 which aims to create an emotional brand-adequate vehicle retail experience that distinguishes the brand as a global innovation leader through seamless product visualization.

Expert-Level Seniority 8 Years related experience

Retail Point of Sale & Visualization Focus

Position Details:

• Contract Start Date:
• Contract End Date:
• Location: Midrand/Menlyn/Rosslyn/Home Office Rotation

The Mission: You will lead the operational excellence and technical realization of high-end digital sales tools.

This role ensures the stability and performance of systems that provide immediate joy and excitement to customers at the point of sale.

You will be responsible for overseeing the full technical lifecycle from design alternatives to system audits ensuring that product visualization remains a benchmark for innovation.

Qualifications & Experience:

• Education: Degree or Diploma in IT or relevant testing experience.
• Experience: Expert-level experience in software engineering and operations within a DevOps environment.

Essential Skills (Verified):

• Understanding of SDLC / systems engineering concepts
• End to end process analysis
• Test case development
• Modelling methods & techniques
• Strong communication skills
• The role requires the candidate to be able to:
• Create & execute test cases
• Perform basic SIT & UAT reporting
• Provide system training to business testers/super users
• Support and organise test case creation
• Coordinate test data with developers/test analysts
• Assist in execution & defect retesting
• Track requirements and ensure coverage during testing
• Ensure entry/exit criteria are met for all phases
• Manage testing effort efficiently
• Monitor and act on ITSM production tickets
• Assist with PROD app configuration/performance monitoring
• Follow up on investigations & resolutions
• Maintain weekly/monthly ITSM reporting dashboards
• Provide OPS support during holiday/on call rotations

Advantageous Skills:

• Knowledge of the Group ITPM AWM
• Excellent proficiency in Agile Toolchain:
• JIRA
• Confluence
• X Ray

Key Responsibilities:

• Analyse processes to determine clear user requirements
• Review and propose system design alternatives
• Present solutions to IT Project Lead or Product Owner
• Develop system solutions aligned with quality & delivery expectations
• Execute Development Cycle activities:
• System/technical documentation (ISO standards)
• User/operations manuals
• User training
• System testing / parallel runs
• Implementation
• System audits / quality assurance
• Coach and train colleagues when required

Important Application Details Location & Relocation Applicants based outside of Gauteng must be willing to relocate. Please note that relocation to the province will be at the candidates own cost.

Eligibility & Legal

• Citizenship: South African citizens and residents are preferred.
• Work Permits: Candidates with valid work permits will be considered.
• Privacy: By applying you consent to being added to our database and receiving updates until you unsubscribe.

Application Status If you do not receive a response within 2 weeks please consider your application unsuccessful.

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