Senior Disability Administrator File Copy
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Job Location:
Monthly Salary:
Posted on:
19 hours ago
Vacancies:
1 Vacancy
Job Summary
Senior Disability Administrator - File Copy
Are you looking for a supportive collaborative workplace with great teams and inspiring leadersYouvecome to the right place.Werelooking for ambitious people who share our values and want to make every day better for people around the world. If this sounds like you and the career below sounds excitingwedlike to hear from you.
Working Arrangement
Hybrid
Job Description
This role provides administrative support to the National Group Disability organization and works closely with both our internal and external customers including Case Managers Associate Managers DA and SDA colleagues Specialists Medical Consultants Lawyers Plan Sponsors and Plan Members.
Key Accountabilities & Job Duties:
Processing Access Requests (file copy requests) by reviewing the request and the consent toidentifycorrect information to send and authority to do so
Reviewing access requests meticulously and redacting third party information to avoid privacy breach each document is reviewed to ensure it matches the request and authority above
Privacy Breach incidents are referred to the employees leader who handles the resolution and reporting requirements
Handling emails in several group email inboxes
Setting up disability claims and/or handling follow-ups for claims
Handling Client and Control Reports
Issuing payments for vendor invoices
Data entry (from claim forms to claims payment system Navigator)
Emailing and/or printing and sending out correspondence to claimants clients or other stakeholders ensuring that privacy protocols are followed
Offsite filetracking/search/retrieval
Handling of media files
Assistingwith new client onboarding transfer of files
New hire onboarding - Ordering IT equipment/access coordinating with manager of new hire
IT equipment ordering/support for existing employees
Job Requirements
Bilingualism (English/French) is an asset
Post-secondary education (college or university level) is
Excellent attention to detail and accuracy
Strong PC skills with experience using Adobe Microsoft Office Suite especially Word and Excel
Excellent organization prioritization and planning abilities
Strong written and oral communication skills
Thrives in a fast-paced environment
Flexible adaptable and able to cope with high workload volumes and conflicting deadlines
Fast learner who is analytical proactive and takes initiative
Ability to probe investigate and take ownership of discrepancies/issues and see through to resolution
Tact and diplomacy
Able to work independently as well as within a team
Every career at Manulife/John Hancockprovidesthe opportunity to learn new skills and move your career forward. Ready to make an impact somewhere What are you waiting for Apply today.
About John Hancock and Manulife
John Hancock is a unit of Manulife Financial Corporation a leading international financial services group that helps people make their decisions easier and lives better. Weoperateprimarily as John Hancock in the United States and Manulife globally including CanadaAsiaand Europe. Weprovidefinancial advice insurance andwealthand asset management solutions for individualsgroupsand institutions. Assets under management and administration by Manulife and its subsidiaries were CAD$1.3 trillion(US$1.1 trillion) as of June 30 2021. Manulife Financial Corporation trades as MFC on the TSX NYSE and PSE and under 945 on the SEHK. Manulife can be found at.
One of the largest life insurers in the United States John Hancock supports more than 10 million Americans with a broad range of financial products includinglife insuranceannuitiesinvestments401(k) plans andeducation savings plans.Additionalinformation about John Hancock may be found at.
Manulife is an Equal Opportunity Employer
At Manulife/JohnHancock we embrace our diversity. We strive to attractdevelopandretaina workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment retentionadvancement and compensation and weadminister all of our practices and programs without discrimination on the basis of race ancestry place of origincolour ethnic origin citizenship religion or religious beliefs creed sex (including pregnancy and pregnancy-related conditions) sexual orientation genetic characteristics veteran status gender identity gender expression age marital status family status disability or any other ground protected by applicable law.
It is our priority to remove barriers toprovideequal access to employment. A Human Resources representative will work with applicants who requesta reasonableaccommodation during the application information shared during the accommodation request process will be stored and used in a manner that is consistent withapplicable laws and Manulife/John Hancock requesta reasonableaccommodation in the application process contact.
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services provider helping people make their decisions easier and lives better. To learn more about us visit is an Equal Opportunity Employer
At Manulife/John Hancock we embrace our diversity. We strive to attract develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment retention advancement and compensation and we administer all of our practices and programs without discrimination on the basis of race ancestry place of origin colour ethnic origin citizenship religion or religious beliefs creed sex (including pregnancy and pregnancy-related conditions) sexual orientation genetic characteristics veteran status gender identity gender expression age marital status family status disability or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process contact .
Referenced Salary Location
CAN Ontario - Full Time RemoteWorking Arrangement
Salary range is expected to be between
$39225.00 CAD - $65375.00 CADEmployees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions geography and relevant job-related factors such as knowledge skills qualifications experience and education/training. If you are applying for this role outside of the primary location please contact for the salary range for your location.
Manulife offers eligible employees a wide array of customizable benefits including health dental mental health vision short- and long-term disability life and AD&D insurance coverage adoption/surrogacy and wellness benefits and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays vacation personal and sick days and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S. please contact for more information about U.S.-specific paid time off provisions.
Required Experience:
Senior IC
Key Skills
- Proofreading
- Succession Planning
- Fact check
- Adobe Acrobat
- Continuous Improvement
- FDA Regulations
- Copy Editing
- Detailing
- Sharepoint
- Copywriting
- Adobe Indesign
- Writing Skills
About Company
Manulife is a leading financial services group. We provide financial advice, insurance, as well as wealth and asset management solutions for individuals, groups and institutions.
