Manager, IT Vendor Management & Strategic Sourcing

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Job Description:

Summary

The Manager IT Vendor Management & Strategic Sourcing is accountable for the strategic and operational management of IT vendors and contracts across the enterprise. This role owns the full vendor contract lifecycle- including sourcing support renewals negotiations amendments and terminations- ensuring vendors deliver measurable value performance and compliance aligned to business and technology objectives. Serving as a trusted partner to IT leadership Procurement Legal and Finance the role drives vendor governance mitigates risk optimizes cost and informs strategic sourcing decisions across the IT portfolio.

Essential Functions

• Vendor & Contract Lifecycle Management
  • Manage the full lifecycle of IT vendor contracts including onboarding renewals renegotiations amendments and terminations.
  • Collaborate with IT Business Owner(s) to lead contract renewal planning and execution to ensure continuity of service competitive pricing and alignment with business needs.
  • Partner with IT Business Owner(s) to conduct vendor contract negotiations in partnership with Procurement and Legal including terms SLAs rate structures and exit clauses.
  • Ensure timely execution storage and governance of all vendor agreements and amendments in accordance with company policies.
  • Hands-on experience with technology contracts including MSAs SOWs SLAs pricing structures and service credits
  • Experience leading vendor contract renewals and negotiations in partnership with the Business Procurement and Legal
• Vendor Relationship & Performance Management
  • Act as the primary point of contact for assigned IT vendors fostering strong professional relationships.
  • Define and enforce IT vendor governance standards (e.g. QBRs performance reviews) escalation paths and performance management framework across the vendor portfolio.
  • Monitor vendor performance against contractual obligations SLAs and KPIs escalating issues as needed.
  • Drive corrective action plans and support vendor remediation or exit strategies when performance standards are not met.
  • Experience leading vendor contract renewals and negotiations in partnership with the Business Procurement and Legal
• Collaboration with IT Procurement & Legal
  • Partner closely with IT leaders to understand technology needs roadmap changes and service requirements.
  • Support and influence IT strategic sourcing initiatives by providing vendor insights contract intelligence and market benchmarks to inform sourcing decisions.
  • Partner with Procurement to shape sourcing strategies for complex or high-risk IT vendors including RFP support and vendor evaluations when applicable.
  • Ensure vendor strategies align with IT standards security requirements financial objectives and enterprise governance.
  • Partner with IT Finance Management to align vendor spend forecasts and budget planning with technology roadmaps cost optimization goals and financial governance.
  • Experience supporting or leading cost optimization and value realization through vendor and contract management
• Risk Compliance & Cost Optimization
  • Identify and manage vendor-related risks including contract operational financial and compliance risks.
  • Support vendor rationalization efforts and termination planning where appropriate.
  • Identify opportunities for cost optimization contract consolidation and improved terms.
  • Ensure compliance with procurement policies audit requirements and internal controls.
• Process Improvement & Reporting
  • Provide executive recommendations on vendor strategy renewal posture negotiation levers and risk mitigation options to support informed decision-making.
  • Develop and maintain standardized vendor management and contract management processes.
  • Maintain accurate contract and vendor documentation dashboards and renewal calendars.

Skills and Abilities

• Vendor Performance Management: Skilled in defining tracking and reporting KPIs SLAs and vendor scorecards to drive accountability and continuous improvement.
• Risk Management: Ability to identify assess and mitigate vendor contractual financial and operational risks.
• Process Improvement: Demonstrated ability to design document and improve vendor and contract management processes workflows and tooling.
• Analytical & Reporting Skills: Strong analytical skills with experience developing dashboards insights and executive reporting using tools such as Excel Power BI or similar.
• Communication & Influence: Strong verbal and written communication skills; able to clearly articulate issues recommendations and outcomes to technical and executive audiences.
• Adaptability: Ability to pivot quickly in response to shifting priorities organizational changes or evolving vendor landscapes.
• Self Driven & Results Oriented: Highly self motivated with the ability to operate independently manage multiple priorities and deliver results in a fast paced environment.

Additional Responsibilities

Performs other duties as assigned.

Qualifications

• Bachelors degree required Supply Chain Management Engineering and / or Economics / Business focus
• Masters degree preferred Business focus
• Eight (8) years or more in Sourcing or Procurement / Finance Related required
• Strong product background and/or industry knowledge advanced required
• Knowledge and experience with Microsoft Office (word excel powerpoint outlook) advanced required
• Other ISM Certified Professional in Supply Management (CPSM)

Job Category

Compensation Information:

Thecompensationofferedtoa candidate may be influenced by a variety of factors including the candidates relevant experience; education including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; position may also be eligible to receive an annual bonus commission and/or long-term incentive plan based on the level and/ for the position are below:

Pay Type:

Minimum Pay Range:

Maximum Pay Range:

Benefits Information:

For all Full-time positions only: Ryder offers comprehensive health and welfare benefits to include medical prescription dental vision life insurance and disability insurance options as well as paid time off for vacation illness bereavement family and parental leave and a tax-advantaged 401(k) retirement savings plan.

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.

All qualified applicants will receive consideration for employment without regard to race religion color national origin sex sexual orientation gender identity age status as a protected veteran among other things or status as a qualified individual with disability.

Important Note:

Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.

Security Notice for Applicants:

Ryder will only communicate with an applicant directly from a @ email address and will never conduct an interview online through a chat type forum messaging app (such as WhatsApp or Telegram) or via an online questionnaire. During an interview Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative please contact Ryder ator.

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