Services Manager

Services Manager

Salary 28890 papro rata 14.78 ph and great benefits including Health Cash Plan

Permanent part time (15 hpw)

Southampton

We cant offer a CoS for this role

Home a place where you belong

Want to lead a team that really cares and empowers customers to live their best lifeJoin us as our Client Services Manager and lead our Southampton Homelessness team to deliver person centred housing related support and make it a Great Place To Work for our colleagues! Youll manage our services which house customers experiencing homelessness in one seven bed shared property and families experiencing homelessness in nine self-contained flats. This is your chance to unleash the potential in our colleagues delivering excellent outcomes for our customers!

What youll do

• Leading our team of support workers and coordinators youll help us deliver our person centred efficient quality housing support services to our customers aligned to our contracts

• Youll coach your team and manage individual and team performance

• Youll be a Safeguarding lead for the team and oversee the health and safety checks and risk assessments are completed and recorded

• Youll promote the service ensuring that its visible and accessible to referring agencies and self-referring customers and promote our brand in the community

• Youll ensure the quality of the service evidenced by KPIs and customer satisfaction surveys and empowering customers and colleagues alike

Why join us

This is more than a job its a place where you feel valued. With our learning and development offer and support from friendly colleagues youll make a real difference every day!If youre ready to leave behind the ordinary do something that really part of one of the UKs top 10 Great Places to Work!

You have

• Great people skills ability to communicate and understand where people are in their life

• The confidence to challenge behaviours that are not aligned to our values and the ability to advocate for your customers

• Ideally youll have experience of leading a team and have the knack for empowering and developing others

• Experience of delivering support in a housing or care environment

• To get from A to B youll need a vehicle insured for business purposes. The great news is that well pay your mileage!

Stronger together

We do our best work when were ourselves. Thats why inclusion wellbeing and our diversity networks help makeHome Group a great place to work!

The practical bits

• Flexible working hours - 15 hours per week ideally over two days but which two days is up to you.

• Although youll lone work we do get together regularly for training and team meetings.

• Able to use technology for Customer Relationship Management budgeting/finance Complaints emails etc.

• Youll need an Enhanced DBS check done and we pay for that.

Whats in it for you

• 34 days leave pro-rated (including bank holidays and a me day)

• Paid time off for volunteering

• MatchingPension contributions (up to 7% with life assurance of 3x Basic Salary)

• Save up to 1140 yearly with our health cash plan covering dental optical and therapies

• Career path with development and an excellent training package

• Excellent benefits and rewards including supermarket discounts and travel expenses

Find out more

Click APPLY NOW to see our Client Services Manager job description find out aboutus and for help to apply. Roles can close early so dont wait.

For reasonable adjustments email

South Supported Portfolio 801