.Net WebForms App Support Developer Engineer- CDMX & GDL

Job Description:

At DXC we use the power of technology to deliver mission critical IT services that our customers need to modernize operations and drive innovation across their entire IT estate. We provide services across the Enterprise Technology Stack for business process outsourcing analytics and engineering applications security cloud IT outsourcing and modern workplace.

Our DXC Application services team works with our customers as a trusted partner to help simplify modernize and accelerate mission-critical applications that support business agility and growth. Customers work with us to take advantage of the latest digital platforms with both custom and packaged applications ensure resiliency launch new products and enter new markets with minimal disruption.

About The Role:

Delivers standard L2 application support and requestdriven enhancements. Executes fixes testing and deployments under guidance while building deeper technical and functional expertise.

What Youll Do:

• Monitor assigned components for availability errors and basic performance indicators.
• Handle L2 service requests and incidents for standard application issues.
• Analyze and resolve production issues related to WebForms code configuration and SQL data.
• Perform minor code fixes defect corrections and configuration changes under guidance.
• Develop and maintain SQL queries and stored procedures as part of request fulfillment.
• Support application deployments patches and hotfixes per defined procedures.
• Validate fixes using unit and functional testing prior to production release.
• Update runbooks support documentation and ticket details.
• Assist with UAT preparation execution and defect resolution.
• Monitor logs and error messages escalating trends appropriately.
• Deliver small enhancements aligned with approved requirements.

Who You Are:

• 35 years experience
• Bachelors degree or equivalent experience
• Executes standard support and enhancement work
• WebForms
• MS SQL Server
• PowerShell (basic or learning)
• Professional working proficiency in English
• Basic JavaScript
• Ticketing systems experience
• Timely delivery of assigned requests
• Low defect rates
• Accurate documentation
• Positive peer collaboration
• Independent executor of standard work
• Guided on complex or highrisk changes

On Addition to Above Requirements Our Ideal Candidate Should Also:

• Detailoriented
• Reliable and organized
• Open to feedback and learning

Work Environment:

• Hiring in Mexico City & Guadalajara

• 8x5 CST business hours

• Occasional offhours support during planned releases

Joining DXC connects you to brilliant people who embrace change and seize opportunities to advance their careers and amplify customer success. At DXC we support each other and work as a team globally and locally. Our achievements demonstrate how we deliver excellence for our customers and colleagues. You will be joining a team that works to create a culture of learning diversity and inclusion and are dedicated to strong ethics and corporate citizenship.

At DXC Technology we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing productivity individual work styles and life circumstances. Were committed to fostering an inclusive environment where everyone can thrive.

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