Billing and Collection Specialist

Joplin, MO - USA

Monthly Salary: Not Disclosed

Posted on: 2 days ago

Vacancies: 1 Vacancy

Job Summary

Job Type:

Staff

Job Description:

The Billing and Collection Specialist works inside the Oral Health Center and is responsible for dental billing and collections along with providing exceptional customer service to our patients.

Essential Duties and Responsibilities:

Greets and assists patients warmly ensuring a positive experience
Answers phone calls addresses inquiries and provides information about dental services
Collects patient payments issues receipts and maintains accurate financial records
Updates and maintains patient records in the practice management software
Verifies insurance eligibility coverage and benefits for patients
Accurately prepares and submits dental claims with supporting documents in a timely manner
Audits correct dental codes are linked to the procedure
Monitors claims before filing
Follows up on unpaid claims and ensure timely collection of payments from insurance companies and patients
Assists in updating insurance carriers allowable and rules as they change
Works with payers to resolve claim issues
Reviews claims rejection reports and corrects any issues
Research outstanding claims > 30 days in a timely manner
Works with responsible parties to reconcile past due accounts
Assists patients with payment plans and payment arrangements
Assists with special projects and other assignments delegated by Director of Finance

Qualifications:

Knowledge typically obtained through high school diploma or equivalent
Experience in billing and collections
Prior front office or administrative experience
Knowledge of dental insurance CDT code and HIPAA compliance
Courteous and able to exercise diplomacy when working with patients and coworkers
Proficient with current office technology and willingness to learn new applications and systems
Strong organizational skills and attention to detail

Preferred Qualifications:

Experience in dental billing and collections

Equal Opportunity Employer

KCU is committed to promoting an equal employment opportunity workplace. Equal opportunity is and shall be provided for all employees and applicants for employment on the basis of their demonstrated ability and competence without discrimination on the basis of race color religion sex age national origin genetic information (GINA) physical or mental disability pregnancy sexual orientation gender identity marital status familial status ancestry military and/or veteran status and/or any other status protected by applicable Federal state or local law.

Annual Security Report

KCU is committed to providing a safe campus for students faculty and staff. Our annual campus security report lists campus crimes and statistics for the campus and public areas around campus for the last three years in accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act.

Thank you for your interest in a career at KCU!

Required Experience:

Job Type:StaffJob Description:The Billing and Collection Specialist works inside the Oral Health Center and is responsible for dental billing and collections along with providing exceptional customer service to our patients.Essential Duties and Responsibilities: Greets and assists patients warmly en...