Under direct supervision and following policies procedures and guidelines for a particular library site or unit the Library Assistant II provides routine and occasionally complex library services and information in public services and/or technical services settings. Assists patrons with the use of library resources including various technology applications electronic resources computers and office equipment; triages requests for materials information and other services and refers complex questions to appropriate supervisor or other staff. Works independently when scheduled for evenings/weekends depending on library site. May be responsible for a library facility including opening/closing tasks and emergency or security-related situations with supervisory input.
High school diploma or equivalent. One year of work experience in a library archives museum or customer service environment.
Must be comfortable with computers and online with typical office equipment such as phones scanners copiers and of library procedures through use of a library archives or museum. Experience working in a health care setting.
Required Experience:
Junior IC
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