Virtual Events Operations Lead

The Virtual Events Operations Lead is responsible for overseeing the planning execution and optimization of virtual and hybrid events that support the organizations marketing engagement and business development goals. This role manages the operational and technical aspects of virtual events including platform setup registration systems live streaming coordination and attendee engagement tools.

The Virtual Events Operations Lead works closely with marketing content technical and vendor teams to deliver seamless and engaging digital event experiences while ensuring operational efficiency and measurable results.

This position is fully remote; however applicants must currently reside within the United States and be legally authorized to work in the U.S. Applications from individuals residing outside the United States will not be considered.

Key Responsibilities

• Lead the operational planning and execution of virtual and hybrid events including webinars conferences and online workshops

• Manage event technology platforms including registration systems streaming platforms and engagement tools

• Coordinate with marketing speakers vendors and technical teams to ensure successful event delivery

• Develop event production timelines operational workflows and technical run-of-show plans

• Monitor event performance metrics such as attendance engagement and conversion rates

• Troubleshoot technical issues before and during live events

• Oversee event platform setup integrations and user experience optimization

• Manage vendor relationships and external production partners

• Prepare post-event reports and performance analyses for leadership

• Continuously improve processes and technologies to enhance future event experiences

Required Qualifications

• Bachelors degree in Event Management Marketing Communications Business Administration or related field

• 58 years of experience in virtual event operations event technology or digital event production

• Experience managing virtual or hybrid event platforms

• Strong project management and organizational skills

• Excellent communication and stakeholder management abilities

• Ability to manage multiple events and deadlines simultaneously

• Strong troubleshooting and problem-solving skills

• Ability to work independently and effectively in a remote work environment

Preferred Qualifications

• Experience supporting large-scale conferences or global virtual events

• Familiarity with CRM and marketing automation integrations for event registration

• Experience with webinar production and live streaming workflows

• Project Management Professional (PMP) or similar certification

• Experience with event analytics and performance reporting tools

Compensation

• Annual Salary Range: $95000 $125000 USD depending on experience technical expertise and event program scope

• Performance-based bonuses may be available

Benefits

Eligible employees may receive the following benefits:

• Comprehensive medical dental and vision insurance

• 401(k) retirement plan with employer matching

• Paid time off (PTO) including vacation holidays and sick leave

• Life insurance and disability coverage

• Flexible remote work environment

• Professional development and training opportunities

• Employee wellness and assistance programs

• Potential annual performance bonuses

Work Authorization Requirement

Applicants must meet the following requirements:

• Must currently reside in the United States

• Must be legally authorized to work in the United States

• Applications from individuals residing outside the U.S. will not be considered