Shelter Advocate

YWCA Cass Clay is seeking a full-time Shelter Advocate to provide comprehensive case management services to women and children residing in the Emergency Shelter. This position plays a critical role in promoting participant safety stability and empowerment while ensuring the overall security and smooth operation of the shelter environment.

Job Duties:

• Schedule and facilitate regular meetings with participants to support progress in areas such as employment education financial stability healthy relationships and childrens needs.
• Conduct intake assessments and develop individualized goal plans and safety plans.
• Monitor and document participant progress maintaining accurate and up-to-date records.
• Communicate relevant participant information to appropriate YWCA staff while maintaining confidentiality.
• Serve as a liaison to community resources including housing programs landlords government agencies and other local service providers.
• Complete intake screenings to admit women and children into shelter services.
• Orient new participants to shelter guidelines and expectations ensuring consistent enforcement of policies and procedures.
• Maintain the safety and security of the shelter by monitoring phones door access security systems fire alarms and completing required safety checks.
• Train support and provide feedback to interns volunteers and Shelter Support Specialists.
• Participate in the on-call rotation and assist with shift coverage as needed.
• Perform additional duties as assigned.

Qualifications

• Female (BFOQ).
• Bachelors degree in a behavioral science field such as social work Child Development and Family Science (CDFS) sociology criminal justice or human services required.
• Current First Aid and CPR certification (or ability to obtain upon hire).
• Ability to effectively manage a high-volume workload in a fast-paced environment.
• Must successfully meet all background check requirements.
• Flexibility to work varied hours including on-call evening and weekend shifts.
• Excellent oral written and interpersonal communication skills.
• Demonstrated knowledge of domestic violence homelessness mental health substance use and child development.
• Knowledge of local community resources and the ability to navigate and collaborate within social service systems.
• Valid drivers license and proof of current vehicle insurance required.
• Demonstrate understanding of appreciation for and commitment to the mission of YWCA Cass Clay: eliminating racism and empowering women.