ICQA Area Manager Jr., Worldwide Operations

Our Fulfillment Center in Cuautitlan Izcalli MX is looking for an ICQA (Inventory Control & Quality Assurance) Area Manager Jr. to supervise safety quality customer experience and productivity of our department.
This entry-level role will work closely with Area Managers process owners and business leaders to balance workload ensuring that the organization is operating on balanced and efficient shift while meeting all of your goals. The selected candidate will also support compliance guidelines to ensure a safe work environment for all associates as well as to proactively identify and lead process improvement initiatives.



Key job responsibilities
Job responsibilities are but not limited to:


Measurement of quality and inventory transaction integrity accuracy while providing feedback to the operation.

Develop & execute daily weekly & monthly action plans that increase quality inventory accuracy & service.

Plan for & identify root causes of inventory deviations through cause & effect analysis.

Supervise a team of 20-30 hourly associates in Inventory Control/Quality Assurance operations within the fulfillment center

Analysis of data trends to detect areas of improvement and define action plans to meet KPIs.

About the team
Inclusive team culture
At Amazon we embrace our differences and we are committed to furthering our culture of inclusion. We host annual and ongoing learning experiences. Amazons culture of inclusion is reinforced within our 14 Leadership Principles which remind team members to seek diverse perspectives learn and be curious and earn trust.

Work Life Balance
We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.

Mentorship & Career Growth
Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures and were building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional.

- Work a rotating flexible schedule including nights overnights weekends and holidays. Able to work 40 hours/week and overtime as require
- High school diploma
- 1 years of professional work experience
- 1 years of people management experience

- Bachelor Degree in Engineering Operations or related field is a plus.
- English and Spanish fluent proficiency.
- 1 years management experience in a manufacturing production or distribution environment Management of a minimum of 40 employees (including payroll performance management work-flow assignment)
- Interest in long-term career development through assignments in multiple FCs across the nation. -Interest in long-term career development through assignments in multiple FCs across the nation.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.