Associate Salesforce Product Manager
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Job Summary
Description
As a Product Associate in the Salesforce team at JP Morgan Personal Investing you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact supported by user research and internal stakeholder feedback to fuel the creation of innovative products and continuously improve existing offerings for our internal customers. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our platform and ongoing success.
Job responsibilities
- Partners with the Product Manager to identify new product opportunities that reflect the needs of our stakeholders through ongoing discovery
- Supports the collection of user research and business processes mapping to inform the strategic product roadmap and provide insight on potential product features that provide value to stakeholders
- Owns end to end delivery of entire features and contributes to key initiatives
- Considers and plans for upstream and downstream implications of new product features on the overall platform experience
- Writes the requirements epics and user stories to support product development
- Acts as a scrum master to coordinate sprint activities for the delivery team
- Coordinates and participate in peer and business testing to ensure new solutions meet the requirements and are ready for production rollout
- Supports and trains end-users to drive adoption and maximize the platforms capabilities
- Partners with cross-functional teams to assist with broader Salesforce initiatives and improvements
- Participates in release and change management activities compliance with the firms risk controls and regulatory standards
- Analyzes tracks and evaluates product metrics across the product development life cycle
- Configures complex reports and dashboards to enhance service operations
Required qualifications capabilities and skills
- Experience or equivalent expertise in product management or a relevant domain area
- Proficient knowledge of the product development life cycle
- Experience in product life cycle activities including discovery and requirements definition
- Exposure to operational management and change readiness work streams
- Developing knowledge of data analytics and data literacy
- Previous experience with the Salesforce platform ideally as an Administrator or Consultant including but not limited to reporting & dashboards standard data model and object relationships security model sales & service cloud capabilities
Preferred qualifications capabilities and skills
- Salesforce Administrator certification
- Excellent understanding of standard Salesforce object relationships particularly unique ones such as Person Accounts Activities Opportunities etc.
- Excellent understanding of the standard Salesforce sharing model including role hierarchy sharing rules permission sets etc.
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Required Experience:
IC
Key Skills
- Marketing
- Quality Assurance
- Agile
- Product Demos
- Analysis Skills
- Jira
- Project Management
- Product Management
- Qualitative Analysis
- Confluence
- Internet Of Things
- Product Development
About Company
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans ov ... View more
