Busperson, Lockwood (AM Shift) Palmer House Hilton
Chicago, IL - USA
Job Summary
The ideal candidate will have at least one year of restaurant experience a guest-centric attitude excellent communication skills knowledge of sanitation standards a strong team-oriented approach and a passion for providing exceptional customer service.
Shift Pattern: AM shift with typical hours from 5:30 AM to 1:30 PM. Full availability to work weekdays weekends and holidays is required. Open availability to support PM and mid shifts is also necessary as this is a union position.
Pay Rate:$15.75 per hour
The Benefits Hilton is recognized as the best hospitality workplace in the world and the #2 Worlds Best Workplace by Great Place To Work US and Fortune!
We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:
- Medical Insurance Coverage - For you and your Family
- Mental health resources including Employee Assistance Program.
- Best-in-Class Paid Vacation Sick Days and Holidays.
- Go Hilton travel program: 100 nights of discounted travel.
- Parental Leave to support new parents.
- Debt-Free Education: Team members will have access to a wide variety of education including: college degrees and professional certifications
- Pension plan to help save for your retirement.
- Hilton Shares: Out employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount.
- Career Growth and development
- Team Member Resource Groups.
- Recognition and rewards programs.
*Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.
What will I be doing
As a Busperson you would be responsible for setting and clearing dining tables and stocking service stations in the hotels continuing effort to deliver outstanding guest service and financial profitability. Specifically you would be responsible for performing the following tasks to the highest standards:
- Set and prepare tables for dining including but not limited to folding napkins cleaning and placing tableware serving water etc.
- Ensure tableware is in good and working condition and report any defects for repair
- Stock maintain and clean designated food station(s)
- Assist food server(s) with table service including but not limited to serving beverages breads etc.
- Retrieve and transport dirty tableware to dishwashing area
- Respond to guest inquiries and requests and resolve issues in a timely friendly and efficient manner
EOE/AA/Disabled/Veterans
What are we looking for
Since being founded in 1919 Hilton has been a leader in the hospitality industry. Today Hilton remains a beacon of innovation quality and success. This continued leadership is the result of our Team Members staying true to our Vision Mission and Values. Specifically we look for demonstration of these Values:
- Hospitality - Were passionate about delivering exceptional guest experiences.
- Integrity - We do the right thing all the time.
- Leadership - Were leaders in our industry and in our communities.
- Teamwork - Were team players in everything we do.
- Ownership - Were the owners of our actions and decisions.
- Now - We operate with a sense of urgency and discipline
In addition we look for the demonstration of the following key attributes:
- Quality
- Productivity
- Dependability
- Customer Focus
- Adaptability
What will it be like to work for Hilton
Hilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!
Key Skills
About Company
Stay at Avatar Hotel Santa Clara, Tapestry Collection by Hilton and uncover the unexpected at our one-of-a-kind hotel. As part of Hilton's Tapestry Collection, we are perfect for guests seeking an uncommon experience and peace of mind.