NF Test Lead
Job Summary
Who are we
Amdocs helps the worlds leading communications and media companies deliver exceptional customer experiences through reliable efficient and secure operations at scale. We provide software products and services that embed intelligence into how work runs across business IT and network domains delivering measurable outcomes in customer experience network performance cloud modernization and revenue growth. With our talented people and more than forty years of experience running mission-critical systems around the globe Amdocs runs billions of transactions daily. Our technology is relied on every day connecting people worldwide and advancing a more inclusive connected world. Together we help those who shape the future to make it amazing. Amdocs is listed on the NASDAQ Global Select Market (NASDAQ: DOX) and reported revenue of $4.53 billion in fiscal 2025. For more information visit
At Amdocs our mission is to empower our employees to Live Amazing Do Amazing every day. We believe in creating a workplace where you not only excel professionally but also thrive personally. Through our culture of making a real impact fostering growth embracing flexibility and building connections we enable them to live meaningful lives while making a difference in the world.
In one sentence
As the NonFunctional Testing Lead you will own the quality and reliability of the products under realworld telecom workloads. You will design drive and evolve the full nonfunctional test strategy across performance scalability resilience stability and resourceefficiency.
What will your job look like
Team Introduction
There are 3 products running on premises in Mobile operators data centers and in the cloud with tens of installations all over the world:
- Product 1: Handling mobile calls forwarding or rejecting charging them.
- Product 2: Handling mobile data sessions doing protocol conversion session correlation hiding network topology.
- Product 3: Sending notifications to subscribers via SMS email push and other protocol based on incoming requests remote servers availability.
All these products are designed for network intensive communication are based on event driven application server and handle tens of thousands operations per second.
Your Responsibilities
- Define and Lead NFT Strategy
- Develop comprehensive strategies for performance load soak and failover testing across all products.
- Ensure coverage for telecomspecific behaviors such as session surges protocol latency message bursts and failover scenarios.
- Design and Execute NFT Scenarios
- Create realistic highload test scenarios for mobile calls data sessions and notification delivery workflows.
- Simulate complex operator environments including network latencies bandwidth constraints and protocol interactions.
- Identify and Analyze Performance Issues
- Detect bottlenecks in production or staging environments.
- Localize issues (high CPU load memory leaks locked threads DB-related network-related) reproduce them in controlled test setups and collaborate with developers to resolve them.
- Measure & Optimize System Behavior
- Track KPIs such as throughput latency CPU/memory usage GC performance DB query performance and network I/O efficiency.
- Provide tuning recommendations across Java databases OS hardware and configuration layers.
- Own and Improve NFT Tooling & Automation
- Maintain and optimize the nonfunctional regression suite.
- Reduce execution time and improve stability of test runs.
- Enhance observability through metrics logs dumps and monitoring dashboards.
- CrossTeam Collaboration
- Work closely with development teams to ensure new features meet performance expectations.
- Support preproduction certification with operators and cloud deployments.
All you need is...
Must Have
- 79 years of experience in performance engineering or nonfunctional testing.
- Candidates must have prior experience in the Telecom domain
- Strong expertise in performance engineering especially in highload networkintensive systems.
- Handson experience with performance tuning and identifying bottlenecks in distributed or telecomgrade systems.
- Solid understanding of the OSI model and practical networking fundamentals.
- Experience with relational databases including:
- Index strategies
- SQL tuning
- Query optimization under load
- Good Linux expertise including understanding how Linux uses:
- CPU
- Network
- I/O and storage
- Experience with diagnostic tools such as:
- tcpdump (packet capture)
- Thread dumps heap dumps
- Java class histograms
- Optionally: familiarity with telecom and messaging protocols:
- Diameter SMTP SMPP CAP MAP
Why you will love this job:
- You will be part of the talented team working on challenging projects
- You will have the opportunity to learn the industry most recent trends
- You will be challenged to develop non-standard solutions for continuously evolving environments and standards
- You will have the opportunity for personal growth
- You will have the opportunity to work with the industry most advanced technologies.
Competencies
Core
- Builds valuable customer relationships
- Team across boundaries
- Respectfully Interacts with Others
Throughout the Organization
- Displays Confidence and Curiosity
- Demonstrates Excellence and Professionalism
Functional
- Analytical Thinking & Problem Solving
- Creativity & Innovation
- Focus on Quality
- Technological Excellence.
Key Skills
About Company
Amdocs is a leading software and services provider to communications and media companies of all sizes, accelerating the industry’s dynamic and continuous digital transformation. With a rich set of innovative solutions, long-term business relationships with 350 communications and medi ... View more