Supervises the operation of one or more table games on an assigned shift while placing special emphasis on guest addition ensures game integrity and provides security of departmental assets. Perpetuates employee motivation utilizing positive recognition and corrective coaching
Responsibilities
Provides leadership and guidance to your team of dealers and to your daily pit staff collaborating with you at any given time
Ensuring your dealers deliver the highest quality of guest service and coaching/counseling them with the help of management if the Service Standards are not met
Consistently and constantly communicating all needs and concerns within your daily work environment to your manager
Qualifications
High School graduate or equivalent required. College Degree preferred
Work Requires a minimum age of 21
Three - five years casino experience required as a Floor Service Supervisor
Knowledge of multi-games is a plus
Knowledge of casino rules regulations and procedures pertinent to pit operations is preferred. Must possess excellent customer relations leadership and communication skills
Must be able to read write speak and understand English
Must be willing towork any day of the week andanyshift
Must be able to have a good relationship with co-workers and work as a team
Must present a well-groomed appearance
Cards Needed: Alcohol NV and Gaming License NV
ADDITIONAL REQUIREMENTS
Must be able to respond calmly in a demanding environment multiple tasks to be managed under time constraint
Must possess good manual dexterity for quick and accurate handling of chips cards and money
Must have excellent vision (including peripheral) to protect the games
Must be able to tolerate secondhand smoke high noise levels bright lights and dust
Must be able to bend reach kneel twist and grip items
Must be able to walk and be on foot for extended periods of time
Must be able to manage a heavy business volume and sensitive situations relating to staff and guest problems in a timely manner
Required Experience:
Manager
DescriptionSupervises the operation of one or more table games on an assigned shift while placing special emphasis on guest addition ensures game integrity and provides security of departmental assets. Perpetuates employee motivation utilizing positive recognition and corrective coachingResponsibil...
Description
Supervises the operation of one or more table games on an assigned shift while placing special emphasis on guest addition ensures game integrity and provides security of departmental assets. Perpetuates employee motivation utilizing positive recognition and corrective coaching
Responsibilities
Provides leadership and guidance to your team of dealers and to your daily pit staff collaborating with you at any given time
Ensuring your dealers deliver the highest quality of guest service and coaching/counseling them with the help of management if the Service Standards are not met
Consistently and constantly communicating all needs and concerns within your daily work environment to your manager
Qualifications
High School graduate or equivalent required. College Degree preferred
Work Requires a minimum age of 21
Three - five years casino experience required as a Floor Service Supervisor
Knowledge of multi-games is a plus
Knowledge of casino rules regulations and procedures pertinent to pit operations is preferred. Must possess excellent customer relations leadership and communication skills
Must be able to read write speak and understand English
Must be willing towork any day of the week andanyshift
Must be able to have a good relationship with co-workers and work as a team
Must present a well-groomed appearance
Cards Needed: Alcohol NV and Gaming License NV
ADDITIONAL REQUIREMENTS
Must be able to respond calmly in a demanding environment multiple tasks to be managed under time constraint
Must possess good manual dexterity for quick and accurate handling of chips cards and money
Must have excellent vision (including peripheral) to protect the games
Must be able to tolerate secondhand smoke high noise levels bright lights and dust
Must be able to bend reach kneel twist and grip items
Must be able to walk and be on foot for extended periods of time
Must be able to manage a heavy business volume and sensitive situations relating to staff and guest problems in a timely manner
With 2,500 beautifully designed guest rooms and suites showcasing some of the best views in town, Planet Hollywood encompasses more than 100,000 square-feet of gaming, several lounges, various restaurants including Gordon Ramsay BurGR.