Account Supervisor (AI Emerging Tech)

Join Outcast

At Outcast we dont just follow the future; we help shape it. Were a strategic communications agency trusted by the worlds most groundbreaking startups and established technology brands. From AI to frontier tech our clients are redefining whats possible and were the storytellers behind their success.

With deep expertise across earned owned and paid media our teams craft narratives that cut through complexity and drive real impact. Backed by our global partnership in Marker Collective and as part of the Next15 Group we bring bold thinking creative storytelling and data-driven strategy to every engagement.

Were looking for an Account Supervisor to join our San Francisco team. We want someone who understands emerging technology at a fundamental level and is excited to help translate complex innovations into stories that resonate with both technical and business audiences.

About You

Youre a strategic communicator with a deep curiosity for how technology works not just what it does. Youre fluent in the language of AI developer platforms and emerging tech and you know how to turn complex concepts into compelling narratives that land with both technical and non-technical audiences.

You bring a strong point of view to your work and your clients trust your counsel. Youre equally comfortable advising on high-level strategy and rolling up your sleeves to execute. You thrive in fast-paced environments lead with accountability and are energized by mentoring junior teammates and elevating the work around you.

Youve ideally worked with developer audiences whether through APIs infrastructure open source or enterprise platforms and understand how to engage this community with credibility and nuance.

What You Do

Lead day-to-day management of 24 client accounts ensuring high-quality execution strategic alignment and consistent delivery

Develop and drive integrated communications programs across media content thought leadership and digital channels

Provide strategic counsel to clients translating business objectives into compelling narratives and measurable communications plans

Shape positioning and messaging for emerging tech and AI companies simplifying complex concepts into clear differentiated stories

Build and execute proactive media strategies securing top-tier and trade coverage across business tech and AI-focused outlets

Cultivate and maintain strong relationships with key media influencers and industry voices

Lead client meetings presentations and planning sessions with confidence and clarity

Oversee development of high-quality content including press materials executive thought leadership and strategic plans

Manage account health including timelines resourcing and budget tracking in partnership with senior leads

Mentor and develop junior team members providing ongoing feedback coaching and growth opportunities

Contribute to new business efforts including opportunity vetting proposal development and pitch participation

Identify organic growth opportunities within accounts and proactively bring forward ideas to expand impact

Who You Are

• 57 years of experience in public relations communications or integrated marketing preferably in an agency environment

• Deep experience in emerging tech including AI/ML developer platforms cloud infrastructure cybersecurity or enterprise SaaS

• Experience working with or marketing to developer audiences (e.g. APIs open source technical products engineering leaders)

• Proven track record of developing and executing strategic communications programs and securing meaningful media coverage

• Strong client management skills with the ability to provide proactive strategic counsel

• Experience managing and mentoring junior team members

• Excellent writing and editing skills with the ability to translate complex technical topics into clear compelling narratives

• Strong understanding of the media landscape across tech business and developer-focused outlets

• Highly organized with the ability to manage multiple workstreams and deadlines

• Bachelors degree in communications journalism marketing or related field preferred

• Champion the use of AI tools and emerging tech to enhance writing research and content production efficiency

Why Outcast

A competitive compensation package including:

• Annual salary range of $90000$140000 DOE

• 401k with match

• Generous employer contributions toward insurance premiums

• Paid mental health benefits

• Unlimited vacation

• 15 paid holidays plus a paid end-of-year office closure

• Paid short-term disability and extensive parental leave benefits

• Cell phone reimbursement

Who We Are

Outcast is a strategic communications agency that helps startups and established brands shape the future through creative storytelling and data-driven strategies. With expertise across earned owned and paid media we offer services like media relations thought leadership and content development. Our US and UK hubs enable global support strengthened by our joint venture as Marker Collective and as part of the Next15 Group. We provide counsel thats impactful not just convenient guiding clients through tough challenges as dedicated partners and truth-tellers. Our valuescentered on inclusivity innovation and partnershipdrive results for brands at every stage of growth.

Outcast is an equal opportunity employer. We are committed to building a workplace where inclusivity creativity and innovation thrive. We do not discriminate against any applicant or employee based on race color national origin sex gender identity sexual orientation age disability religion veteran status or any other characteristic protected by law.