Forward Deployment Engineer
Share
Job Location:
Boston, NH - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Toast creates technology to help restaurants and local businesses succeed in a digital world helping business owners operate increase sales engage customers and keep employees happy.
Toast is looking for a hands-on Forward Deployment Engineer to join the AI & Strategy Engineering this role you will be the primary architect of 0-to-1 solutions designed to revolutionize our GTM engine. This is not a maintenance role; you will work on the front lines with our Sales Marketing and CS leaders to bridge the gap between frontier AI capabilities and high-impact revenue-driving applications. You will be responsible for deconstructing complex business friction and rapidly engineering the intelligent systems that solve it.
Collaborating closely with a Senior Technical Leader you will architect and ship production-grade AI systemsincluding autonomous agents and intelligent workflowsthat transform fragmented manual GTM processes into scalable high-conversion engines
A day in the life (Responsibilities)
- Hands-on Execution: Design and Ship production grade agentic solutions tailored specifically for high-velocity GTM motions
- Rapid Prototyping: Transition from ambiguous business problems to functional AI Proof-of-Concepts (PoCs) within 12 week sprint cycles
- Process Discovery: Embed directly with Sales Service and Marketing leaders to deconstruct high-friction manual workflows ripe for AI-driven transformation
- Strategic Integration: Architect the flow between LLMs and the GTM stack (Salesforce Clay Snowflake) with a Golden Record mindset to ensure data integrity at scale
- ROI Modeling: Translate technical metrics into business outcome driven metrics
- Architectural Resilience:Act as the domain expert for complex synchronization challenges ensuring GTM systems are built for concurrency scale and reliability
Engineering Outcomes
- Accelerated Time to Value: Compress the window from Contract Signed to Production AI from months to weeks
- Technical De-Risking: Implement robust AI output guardrails using Eval Frameworks and Human-in-the-Loop (HITL) processes to meet company and compliance standards.
- Observability & Quality: Guarantee the reliability of the revenue engine by shipping every service with deep monitoring and automated alerting
What youll need to thrive (Requirements)
- GTM Systems Mastery: Expert in CRM APIs (Salesforce) and modern data tools (Clay Nooks etc.). You architect event-driven triggers not just connect apps.
- Technical Complexity: Proven track record of building within complex enterprise software such as custom quoting engines (CPQ) or deep CRM internals (Apex LWC).
- Systems Architecture: Design event-driven asynchronous architectures maintaining data integrity across fragmented systems.
- Education: Bachelors or Masters degree in Computer Science or a related technical field.
What will help you stand out (Nonessential Skills/Nice to Haves)
- Revenue Engineering Pedigree: Experience building SalesTech or FinTech products with measurable impact on ARR or conversion.
- AI Operationalization: Possessing AI knowledge you collaborate with Data Engineering to productionize models within GTM workflows
- Automation First Mindset:You dislike manual data entry and are passionate about designing Agentic systems that eliminate human-in-the-loop friction.
AI at Toast
At Toast one of our company values is that were hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster more independently and with higher quality. We provide these tools across all disciplines from Engineering and Product to Sales and Support and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; its a core part of our culture.
Our Total Rewards Philosophy
We strive to provide competitive compensation and benefits programs that help to attract retain and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters changing needs. Learn more about our benefits at base salary range for this role is listed below. The starting salary will be determined based on skills and experience. In addition to base salary our total rewards components include cash compensation (overtime bonus/commissions if eligible) benefits and equity (if eligible).
Key Skills
- Jenkins
- Python
- Active Directory
- VMware
- Engineering
- Tcp/IP
- Deskstops
- OS
- Windows
- Database
- Linux
- Java
- Troubleshoot
- Technical Support
About Company
Toast is a restaurant point of sale and management system that helps restaurants improve operations, increase sales and create a better guest experience.
