Operational Quality Analyst

Welcome to Haleon. Were a purpose-driven world-class consumer company putting everyday health in the hands of just three years since our launch weve grown evolved and are now entering an exciting new chapter one filled with bold ambitions and enormous opportunity.

Our trusted portfolio of brands including Sensodyne Panadol Advil Voltaren Theraflu Otrivin and Centrum lead in resilient and growing categories. What sets us apart is our unique blend of deep human understanding and trusted science.

Now its time to fully realise the full potential of our business and our people. We do this through our Win as One strategy. It puts our purpose to deliver better everyday health with humanity at the heart of everything we do. It unites us inspires us and challenges us to be better every day driven by our agile performance-focused culture.

About the role

The Operational Quality Analyst is a salaried (exempt) professional who will be responsible for working with the production areas supporting site operations and addressing quality issues during production shifts in real time. This position requires knowledge of most aspects of the QA team and the need to be familiar with plant operations. Additional responsibilities include supporting incident and deviation investigations participation in internal auditing activities and the management of materials.

Role Responsibilities

• Participate in the Excellence for Deviation Management (eDM) program and certify as a Quality Deviation Approver.

• Perform Rapid Response and Root Cause Analysis investigations for Quality Incidents in operations with involved operators to ensure full understanding of the incident at the time it occurred.

• Ensure products are produced to the correct specification and per the operating instructions for all markets meeting compliance with registered details and TTS agreements.

• Assist in managing consumer complaint investigations as required.

• Execute and/or assist in self-inspections and level 2 internal auditing programs.

• Ensure that all batch implicating issues are highlighted and resolved without delay to batch release and/or impact to compliance/regulatory requirements.

• Comply with all operational safety process safety environmental permits Quality policies procedures and training requirements.

• Ensure quality and compliance in accordance with established procedures and standards of the Quality System.

• Comply with and support the Haleon Environmental Health and Safety policies and procedures.

• Support CAPA creation and assessment.

• Promote and exercise GEMBA and walk through areas and processes to drive improvement and RCA; utilize HAPS as an advocate for change.

• Monitor VEEVA or applicable computerized system for assigned activities related to batch release; provide trending of issues deviation metrics and quality culture.

• Assist with data support and batch disposition through SAP or applicable computerized system.

Why you

Basic Qualifications:

• High school diploma or GED.

• 3 years quality or operations experience in a regulated Pharmaceutical Consumer Healthcare and/or health care related industry.

• Strong communication and interpersonal skills.
  

Preferred Qualifications:

• Bachelors degree in Engineering or Life Sciences with 1 year of quality or operations experience in a regulated Pharmaceutical Consumer Healthcare and/or health care related industry.

• Proficient knowledge of computer systems especially Microsoft Excel Word VEEVA and SAP.

Location: St. Louis MO

Hours: Wednesday Friday 6PM 6:30AM

*LI-Onsite

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Benefits

Haleon offers a robust Total Reward package that consists of competitive pay and a comprehensive benefits program. This includes a generous 401(k) plan tuition reimbursement and time off programs including 6 months paid parental leave. On day one you are eligible for benefits including our healthcare programs where the company pays for the majority of your medical coverage for you and your family. We also offer the opportunity to receive a discretionary bonus based on the achievement of key business performance and other incentive/recognition programs as part of the offering.

Job Posting End Date

Equal Opportunities

Haleon are committed to mobilising our purpose in a way that represents the diverse consumers and communities who rely on our brands every day. It guides us in creating an inclusive culture where different backgrounds and views are valued and respected all in support of understanding and best serving the needs of our consumers and unleashing the full potential of our people. Its important to us that Haleon is a place where all our employees feel they truly belong.

During the application process we may ask you to share some personal information which is entirely voluntary. This information ensures we meet certain regulatory and reporting obligations and supports the development refinement and execution of our inclusion and belonging programmes that are open to all Haleon employees.

The personal information you provide will be kept confidential used only for legitimate business purposes and will never be used in making any employment decisions including hiring decisions.

Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license Haleon may be required to capture and report expenses Haleon incurs on your behalf in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure Haleons compliance to all federal and state US Transparency requirements.

Accommodation Requests

If you require a reasonable accommodation or other assistance to apply for a job at Haleon at any stage of the application process please contact us by sending an email to Please include the following in your email:

Use subject line: Haleon Careers: Job Accommodation Request

Your Name and contact information

Requisition ID and Job Title you are interested in

Location of Requisition (city/state or province/country)

Description of specific accommodation you are requesting

Please note: Resumes CVs or other requests outside of accommodation support submitted to this email box will not be accepted.

Note to candidates

The Haleon recruitment team will contact you using a Haleon email account (@). If you are not sure whether the email you received is from Haleon please get in touch.