ServiceNow Developer
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Job Location:
Austin, TX - USA
Monthly Salary:
Not Disclosed
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way youd like where youll be supported and inspired bya collaborative community of colleagues around the world and where youll be able to reimagine whats possible. Join us and help the worlds leading organizationsunlock the value of technology and build a more sustainable more inclusive world.
Role Location
Within driving distance of Austin TX preferred. This is a hybrid role based in Austin TX. Alteratively can be located within driving distance of US Capgemini offices
About the Job Youre Considering
As a Senior ServiceNow PPM Developer you will contribute and lead developers within project teams to deliver technology innovation through ServiceNow implementation developing enhancements integrating systems and providing operational support. You may be engaged in full life cycle in variety of projects. The role requires deep hands on development experience across ServiceNow PPM Agile Risk Compliance and integrations along with strong technical leadership and platform best practice guidance.
Your Role
ServiceNow PPM & Platform Development
- Translate business requirements into technical designs and user stories; estimate plan and prioritize work across the team.
- Design develop and enhance ServiceNow Project and Portfolio Management (PPM) capabilities including Demand Project Program Resource Financial and Portfolio Management
- Configure and customize SPM/PPM data models workflows business rules UI policies client/server scripts and integrations
- Implement Agile Development functionality within ServiceNow supporting releases sprints and backlog management
- Implement automations and workflow orchestration to reduce manual effort and improve quality/SLA compliance.
Integrations & Data
- Design and build integrations using REST/SOAP IntegrationHub spokes web services and events; ensure observability error handling and retries.
- Automate portfolio and project workflows to improve governance transparency and delivery efficiency
- Ensure data quality and alignment across PPM CMDB APM and Agile modules
Platform Health & Security
- Perform health scan remediation performance tuning and governance guardrails (naming update set hygiene code reviews).
- Enforce role based access and admin controls across Dev/QA/Prod; support least privilege and impersonation workflows as needed.
- Support continuity activities (clones backups AHA/AUTO AHA awareness for change planning) and post implementation testing of integrations.
Technical Leadership & SDLC
- Mentor developers conduct peer reviews and uphold coding standards (Glide/JS Script Includes BRs ACLs UI Policies Flow Designer).
- Advise on testing approach. Prepare test cases automate and execute them.
- Support release of developed solutions across environments using Release and Change Management procedures.
- Partner with Enterprise Architecture and customer teams on design decisions roadmaps and cross program dependencies.
Operations & Support
- Triage and resolve incidents/problems; deliver day to day service requests; own root cause and prevention.
- Prepare runbooks TSD/RSDD contributions and operational handoffs; align to MSI program documentation standards.
Your Skills & Experience
- US Citizen or Green Card Holder required per ITAR
- 58 years hands on ServiceNow development with a track record of end-to-end delivery in enterprise environments.
- Strong JavaScript/Glide skills; proficiency with Business Rules Script Includes UI Actions/Policies Client Scripts Scheduled Jobs and Flow Designer.
- Deep expertise in configuring ServiceNow platform and automation.
- Proven experience integrating ServiceNow with third party systems via REST/SOAP and IntegrationHub; familiarity with authentication (OAuth Basic MTLS).
- Hands on instance upgrades/patching and platform hardening; excellent understanding of update sets app repos and scoped apps.
- Working knowledge of ITIL processes and Agile/Scrum delivery.
- Excellent communication and stakeholder management; ability to lead technical discussions with architects product owners and operations.
- Customer centric mindset and ownership of outcomes (SLA adherence stability and maintainability).
- Work authorization: U.S. Citizen or Green Card holder (per customer requirement).
- ServiceNow Certified System Administrator (CSA) (highly desired); CIS ITSM/SPM CAD or micro certs (e.g. Agile & Test Management Predictive Intelligence).
- Experience with financial management resource management and capacity planning
- Exposure to Generative AI features (Now Assist) governance and enablement.
- Familiarity with performance tuning and health scan remediation in high scale instances (e.g. PA tuning indexing integration throttling).
- Knowledge of change and release practices around data center activities.
- ServiceNow Studio Update Sets/App Repository Scope Apps Flow Designer/IntegrationHub.
- REST/SOAP APIs Webhooks OAuth 2.0 MID Server Discovery.
- Git based source control and CI/CD (preferred); test automation frameworks (ATF).
The base compensation range for this role in the posted location is : $55692- $130000.
Capgemini provides compensation range information in accordance with applicable national state provincial and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini in good faith believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law.
The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction.
These may include but are not limited to: Geographic location Education and qualifications Certifications and licenses Relevant experience and skills Seniority and performance Market and business consideration Internal pay equity.
It is not typical for candidates to be hired at or near the top of the posted compensation range.
In addition to base salary this role may be eligible for additional compensation such as variable incentives bonuses or commissions depending on the position and applicable laws.
Capgemini offers a comprehensive non-negotiable benefits package to all regular full-time employees. In the U.S. and Canada available benefits are determined by local policy and eligibility and may include:
- Paid time off based on employee grade (A-F) defined by policy: Vacation: 12-25 days depending on grade Company paid holidays Personal Days Sick Leave
- Medical dental and vision coverage (or provincial healthcare coordination in Canada)
- Retirement savings plans (e.g. 401(k) in the U.S. RRSP in Canada)
- Life and disability insurance
- Employee assistance programs
- Other benefits as provided by local policy and eligibility
Important Notice: Compensation (including bonuses commissions or other forms of incentive pay) is not considered earned vested or payable until it becomes due under the terms of applicable plans or agreements and is subject to Capgeminis discretion consistent with applicable laws. The Company reserves the right to amend or withdraw compensation programs at any time within the limits of applicable legislation.
Disclaimers
Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. Capgemini also participates in the Partnership Accreditation in Indigenous Relations (PAIR) program which supports meaningful engagement with Indigenous communities across Canada by promoting fairness accessibility inclusion and respect. We value the rich cultural heritage and contributions of Indigenous Peoples and actively work to create a welcoming and respectful environment. All qualified applicants will receive consideration for employment without regard to race national origin gender identity/expression age religion disability sexual orientation genetics veteran status marital status or any other characteristic protected by law.
This is a general description of the Duties Responsibilities and Qualifications required for this position. Physical mental sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed provided that such accommodation does not pose an undue hardship. Capgemini is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation please reach out to your recruiting contact.
Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification including during the hiring and onboarding process.
Click the following link for more information on your rights as an Applicant in the United States. is a global business and technology transformation partner helping organizations to accelerate their dual transition to a digital and sustainable world while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340000 team members in more than 50 countries. With its strong over 55-year heritage Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering all fueled by its market leading capabilities in AI generative AI cloud and data combined with its deep industry expertise and partner ecosystem.
Required Experience:
IC
Key Skills
- CCTV
- Computer Science
- Corporate Marketing
- E Learning
- Arabic English Translation
About Company
A global leader in consulting, technology services and digital transformation, we offer an array of integrated services combining technology with deep sector expertise.
