IT Co-op

ACCIONA is a global company leading in the development of regenerative infrastructure that creates a positive impact on society. Our workforce consists of more than 65000 professionals present in more than 40 countries across the five continents all contributing in our mission to design a better planet. Are you a passionate individual who wants to make a difference promote sustainable development and find solutions to the biggest global challenges including climate change overpopulation and water scarcity Come and join us in building the infrastructure our planet needs to achieve a sustainable future.

We have successfully delivered large infrastructure projects across Canada since 2001. Our leadership and expertise span the entire value chain from research and development through construction operation and maintenance of projects. Currently involved in some of Canadas largest infrastructure projects ACCIONA delivers solutions that contribute to the economic and social progress of the communities in which it operates.

• Assist in the maintenance and troubleshooting of hardware and software issues.
• Support the IT team in managing network systems including LAN/WAN/Wi-Fi technologies.
• Provide technical support to staff and assist with IT-related inquiries.
• Manage and administer the ServiceDesk assisting users with follow-up on ServiceDesk tickets.
• Coordinate with the central ServiceDesk team and participate in operational committee meetings to address any ticket issues or SLA violations.
• Periodically review ServiceDesk reports to ensure effective ticket handling and resolution.
• Oversee asset management including reporting and updating as required for the position.
• Handle the setup of Microsoft 365 accounts SharePoint and Teams Channels for users following team instructions and procedures for provisioning new hires.
• Provision new computers including imaging testing and coordinating shipping to the customers location.
• Assist users with day-to-day office IT operations ensuring smooth technological functionality.
• Engage in design/dev of SharePoint team for process design testing and provide feedback for improvements.
• Stay up to date with the latest technology trends and suggest innovative ideas.
• Contribute to the documentation of IT procedures and user guides.
• Collaborate with team members on various IT initiatives and tasks

• Currently enrolled in a bachelors or masters degree program in Information Technology Computer Science or a related field.
• Strong interest in pursuing a career in IT and gaining practical experience in the field.
• Basic understanding of computer hardware operating systems networking concepts and software applications.
• Proficiency in troubleshooting technical issues and problem-solving skills.
• Excellent communication skills both verbal and written with the ability to effectively interact with team members and end-users.
• Ability to work independently and collaboratively in a fast-paced environment with a strong attention to detail and accuracy.
• Familiarity with cloud technologies like Microsoft 365 SharePoint services & AWS eagerness to learn and adapt to new technologies tools and methodologies.
• Knowledge of cybersecurity best practices and concepts is a plus.
• Previous industrial co-op experience in IT support or related roles is beneficial but not required.

ACCIONA has been given the Top Employer& 2025 certification in Canada as well as the Top Employers North America& 2025 seal which certifies the companys commitment to excellence in human resources management and those who focus on putting their people first through their exceptional HR policies. As a company that values diversity as a source of talent we work to foster an inclusive environment that promotes respect belonging and engagement so that all people can participate on an equal opportunity basis. We invite everyone to apply regardless of origin circumstances background or condition.