Field Technician
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Job Location:
Harrisburg, PA - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
About the Opportunity
A well-established technology integration company is seeking an experienced Field Service Technician to support clients across a local service area. The organization specializes in the design installation and support of custom audio-visual and integrated technology solutions across corporate education government and institutional environments. This is a client-facing field-based role ideal for someone who enjoys problem-solving working independently and delivering exceptional technical service.
Position Overview
The Field Service Technician is responsible for providing on-site service preventive maintenance troubleshooting and repair of integrated audio-visual systems. This individual will travel to customer locations within driving distance (mileage reimbursed) and serve as a trusted technical resource for clients. There is a shared on-call rotation; however after-hours calls are rare.
Key Responsibilities
- Perform on-site service calls and preventative maintenance at customer locations
- Troubleshoot and repair complex audio video and control systems
- Diagnose and replace components including projection systems (LCD/DLP/CRT) switchers and control interfaces
- Install modify and test integrated AV systems
- Support system commissioning and provide installation assistance as needed
- Provide technical phone support to clients and internal teams
- Coordinate product returns and exchanges
- Complete service documentation including work orders reports and expense tracking
- Maintain strong customer relationships and represent the company professionally in the field
- Assist in promoting service capabilities within the assigned territory
What were looking for
- Hands-on experience troubleshooting and servicing audio-visual systems
- Experience working with integrated AV control systems and video/audio distribution
- Strong diagnostic and problem-solving skills
- Comfortable working independently at client sites
- Valid drivers license and reliable personal vehicle (mileage reimbursed)
- Strong communication and customer service skills
$70000 - $85000 a year
Required Experience:
IC
Key Skills
About Company
Latitude Inc is an organization providing staffing solutions and government services for companies and public sector.
