Field Technician

Harrisburg, PA - USA

Monthly Salary: Not Disclosed

Posted on: 2 days ago

Vacancies: 1 Vacancy

Job Summary

About the Opportunity

A well-established technology integration company is seeking an experienced Field Service Technician to support clients across a local service area. The organization specializes in the design installation and support of custom audio-visual and integrated technology solutions across corporate education government and institutional environments. This is a client-facing field-based role ideal for someone who enjoys problem-solving working independently and delivering exceptional technical service.

Position Overview

The Field Service Technician is responsible for providing on-site service preventive maintenance troubleshooting and repair of integrated audio-visual systems. This individual will travel to customer locations within driving distance (mileage reimbursed) and serve as a trusted technical resource for clients. There is a shared on-call rotation; however after-hours calls are rare.

Key Responsibilities

Perform on-site service calls and preventative maintenance at customer locations
Troubleshoot and repair complex audio video and control systems
Diagnose and replace components including projection systems (LCD/DLP/CRT) switchers and control interfaces
Install modify and test integrated AV systems
Support system commissioning and provide installation assistance as needed
Provide technical phone support to clients and internal teams
Coordinate product returns and exchanges
Complete service documentation including work orders reports and expense tracking
Maintain strong customer relationships and represent the company professionally in the field
Assist in promoting service capabilities within the assigned territory

What were looking for

Hands-on experience troubleshooting and servicing audio-visual systems
Experience working with integrated AV control systems and video/audio distribution
Strong diagnostic and problem-solving skills
Comfortable working independently at client sites
Valid drivers license and reliable personal vehicle (mileage reimbursed)
Strong communication and customer service skills

$70000 - $85000 a year

Required Experience:

About the OpportunityA well-established technology integration company is seeking an experienced Field Service Technician to support clients across a local service area. The organization specializes in the design installation and support of custom audio-visual and integrated technology solutions acr...