Senior Technical Product Manager, Loyalty

São Paulo - Brazil

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Calling all originals: At Levi Strauss & Co. you can be yourself and be part of something bigger. Were a company of people who like to forge our own path and leave the world better than we found it. Who believe that what makes us different makes us stronger. So add your voice. Make an impact. Find your fit and your future.

Levi Strauss & Co. is hiring for its Digital and Technology organization focused on building world-class consumer experiences and scalable platforms that power our business globally.

We are looking for a Senior Technical Product Manager (TPM) to lead the Loyalty platform strategy and execution driving the evolution of our global loyalty ecosystem. This role will shape how Levis engages retains and rewards consumers across multiple touchpoints and markets.

The Senior TPM Loyalty Platform will work across product engineering and regional commercial teams to drive adoption of our global loyalty platform ensuring it meets local market needs while maintaining scalability performance and compliance standards.

This position is available to candidates located in Europe.

About the Job

Strategic Leadership

Define and drive the regional strategy for Loyalty aligning global platform capabilities with local consumer and commercial needs.
Partner with Global Loyalty Marketing CRM and Engineering teams to extend and evolve the global loyalty platform.
Champion a data-driven approach to evaluate new loyalty initiatives forecast impact and optimize consumer engagement strategies across markets.
Influence global platform direction ensuring regional feedback and innovation inform the global roadmap.

Roadmap & Delivery

Translate regional business priorities into a clear and actionable product roadmap balancing global standardization with local differentiation.
Lead the end-to-end product lifecyclefrom ideation to deliveryworking closely with engineering architecture and operations teams.
Ensure all features comply with data privacy and security standards (GDPR CCPA PCI-DSS SOC 2 etc) and integrate seamlessly with other consumer domains such as Profile Order Management and Identity.
Partner with external vendors and loyalty solution providers to identify evaluate and integrate best-in-class capabilities.
Collaborate with UX and CX teams to optimize loyalty enrollment and engagement journeys driving both convenience and trust.

Stakeholder Management & Influence

Engage senior leaders across regions to align priorities communicate progress and drive consensus around investment decisions.
Establish a transparent prioritization framework to balance global platform evolution and regional initiatives.
Represent the Loyalty domain in cross-functional steering committees articulating trade-offs dependencies and ROI for key initiatives.
Serve as a thought leader and mentor to other TPMs contributing to TPM best practices and frameworks across the organization.

Performance & Continuous Improvement

Define regional OKRs and success metrics; monitor adoption performance and value delivery.
Benchmark LS&Co.s Loyalty capabilities against industry leaders and emerging trends in customer engagement.
Act as an agent of change driving new methodologies and tools to improve execution agility and business alignment.

About You

7 years of experience in product management.
Deep expertise in consumer loyalty programs ideally within global retail or DTC environments.
Strong understanding of global markets data privacy and localization challenges.
Proven experience leading large cross-functional programs with distributed teams across regions.
Ability to translate complex business needs into scalable technical solutions and platform roadmaps.
Exceptional stakeholder management communication and influencing skills.
Strong analytical and problem-solving mindset with demonstrated use of data to inform decisions.
Experience working with API-based architectures event-driven systems and enterprise integration patterns.
Passion for consumer engagement retention and value creation through technology.

LOCATION

Mexico D.F. Mexico

FULL TIME/PART TIME

Full time

Current LS&Co Employees apply via your Workday account.

Required Experience:

Senior IC

Levi Strauss & Co. is hiring for its Digital and Technology organization focused on building world-class consumer experiences and scalable platforms that power our business globally.

This position is available to candidates located in Europe.

About the Job

Strategic Leadership

Define and drive the regional strategy for Loyalty aligning global platform capabilities with local consumer and commercial needs.
Partner with Global Loyalty Marketing CRM and Engineering teams to extend and evolve the global loyalty platform.
Champion a data-driven approach to evaluate new loyalty initiatives forecast impact and optimize consumer engagement strategies across markets.
Influence global platform direction ensuring regional feedback and innovation inform the global roadmap.

Roadmap & Delivery

Translate regional business priorities into a clear and actionable product roadmap balancing global standardization with local differentiation.
Lead the end-to-end product lifecyclefrom ideation to deliveryworking closely with engineering architecture and operations teams.
Ensure all features comply with data privacy and security standards (GDPR CCPA PCI-DSS SOC 2 etc) and integrate seamlessly with other consumer domains such as Profile Order Management and Identity.
Partner with external vendors and loyalty solution providers to identify evaluate and integrate best-in-class capabilities.
Collaborate with UX and CX teams to optimize loyalty enrollment and engagement journeys driving both convenience and trust.

Stakeholder Management & Influence

Engage senior leaders across regions to align priorities communicate progress and drive consensus around investment decisions.
Establish a transparent prioritization framework to balance global platform evolution and regional initiatives.
Represent the Loyalty domain in cross-functional steering committees articulating trade-offs dependencies and ROI for key initiatives.
Serve as a thought leader and mentor to other TPMs contributing to TPM best practices and frameworks across the organization.

Performance & Continuous Improvement

Define regional OKRs and success metrics; monitor adoption performance and value delivery.
Benchmark LS&Co.s Loyalty capabilities against industry leaders and emerging trends in customer engagement.
Act as an agent of change driving new methodologies and tools to improve execution agility and business alignment.

About You

7 years of experience in product management.
Deep expertise in consumer loyalty programs ideally within global retail or DTC environments.
Strong understanding of global markets data privacy and localization challenges.
Proven experience leading large cross-functional programs with distributed teams across regions.
Ability to translate complex business needs into scalable technical solutions and platform roadmaps.
Exceptional stakeholder management communication and influencing skills.
Strong analytical and problem-solving mindset with demonstrated use of data to inform decisions.
Experience working with API-based architectures event-driven systems and enterprise integration patterns.
Passion for consumer engagement retention and value creation through technology.

LOCATION

Mexico D.F. Mexico

FULL TIME/PART TIME

Full time

Current LS&Co Employees apply via your Workday account.

Required Experience:

Senior IC

Key Skills

Project Management Methodology
Program Management
SOAP
Agile
Oracle EBS
Apache Pig
Adobe Experience Manager
Jira
Release Management
Scrum
SAS
SDLC

Apply Now

About Company

Levi Strauss

The official Levi's® Canada website has the best selection of Levi's® jeans, jackets, and clothing for men and women. Shop the entire collection today.

View Profile View Profile

AI AutoApply

Apply to 100+ jobs with one click