At F5 we strive to bring a better digital world to life. Our teams empower organizations across the globe to create secure and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity from protecting consumers from fraud to enabling companies to focus on innovation.
Everything we do centers around people. That means we obsess over how to make the lives of our customers and their customers better. And it means we prioritize a diverse F5 community where each individual can thrive.
About the Role
We are seeking an experienced and highly motivated Quality Assurance Lead to oversee and drive quality assurance strategy governance and execution across a large-scale complex transformation program. This role is critical in ensuring that all program deliverables including technology processes data and integrations meet the highest standards of quality compliance and business readiness.
The QA Lead will work closely with program leadership workstream leads delivery teams and key stakeholders to embed quality throughout the transformation lifecycle.
Key Responsibilities
QA Strategy & Governance
- Define and implement a comprehensive QA strategy and quality management framework tailored to the transformation programs scope and complexity.
- Establish QA governance structures including quality gates entry/exit criteria and escalation procedures across all program phases.
- Develop and maintain the overall QA Plan Test Strategy and Defect Management Plan.
- Ensure alignment of QA activities with program milestones release schedules and go-live readiness criteria.
Test Planning & Execution Oversight
- Lead the planning design and execution of all testing phases including:
- System Integration Testing (SIT)
- User Acceptance Testing (UAT)
- Regression Testing
- Performance & Load Testing
- Security Testing
- Data Migration/Validation Testing
- End-to-End (E2E) Testing
- Oversee the creation and maintenance of test cases test scripts test data and traceability matrices.
- Coordinate testing activities across multiple workstreams vendors and third-party systems.
Defect & Risk Management
- Establish and manage the defect lifecycle including classification prioritization tracking and resolution workflows.
- Proactively identify assess and mitigate quality risks across the program.
- Provide regular defect analysis and quality metrics reporting to program leadership and steering committees.
Team Leadership & Stakeholder Management
- Lead mentor and manage a team of QA analysts test engineers and automation specialists.
- Collaborate with Business Analysts Solution Architects Developers Change Managers and Business SMEs to ensure comprehensive test coverage.
- Serve as the primary point of contact for all QA-related matters providing clear and transparent communication to stakeholders at all levels.
- Facilitate test readiness reviews defect triage sessions and go/no-go assessments.
Tools Automation & Continuous Improvement
- Select implement and manage appropriate QA and test management tools (e.g. Jira Azure DevOps Selenium Playwright etc.).
- Drive test automation initiatives where applicable to improve efficiency and coverage.
- Champion a culture of continuous improvement incorporating lessons learned and industry best practices into QA processes.
Compliance & Reporting
- Ensure all QA activities comply with relevant regulatory industry and organizational standards.
- Produce comprehensive QA dashboards status reports and executive summaries.
- Support audit and assurance activities by maintaining thorough documentation and evidence of testing outcomes.
Required Qualifications
Experience 20 years of experience in Quality Assurance with at least 8 years in a role on large-scale transformation programs.
Domain Knowledge Experience in complex multi-workstream programs involving Oracle ERP Oracle Fusion Salesforce CRM cloud migration digital transformation or enterprise platform implementations.
Testing Expertise Deep expertise across all testing types (functional non-functional integration regression UAT performance security data migration)
Tools Proficiency with test management and defect tracking tools (e.g. Jira Azure DevOps Selenium Playwright etc.)
Methodologies Strong understanding of Agile Waterfall and Hybrid delivery methodologies.
Communication Excellent written and verbal communication skills with the ability to engage both technical teams and executive stakeholders.
Preferred Qualifications
- Certifications such as ISTQB Advanced/Expert Level Certified Agile Tester (CAT) PMP or PRINCE2.
- Experience with test automation frameworks and CI/CD pipelines.
- Experience in regulated industries (e.g. financial services healthcare government utilities).
- Familiarity with data quality frameworks and data migration testing methodologies.
- Experience managing vendor/third-party QA teams in an outsourced or hybrid delivery model
The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However the description may not be all-inclusive and responsibilities and requirements are subject to change.
Please note that F5 only contacts candidates through F5 email address (ending with @) or auto email notification from Workday (ending with or @).
Equal Employment Opportunity
It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race religion color national origin sex sexual orientation gender identity or expression age sensory physical or mental disability marital status veteran or military status genetic information or any other classification protected by applicable local state or federal laws. This policy applies to all aspects of employment including but not limited to hiring job assignment compensation promotion benefits training discipline and termination. F5 offers a variety of reasonable accommodations for candidates. Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting .
Required Experience:
Staff IC
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