Job Title: Administrator
Location: Watford Hertfordshire
Hours: Full time and Part time hours considered
Job Overview
We are seeking a highly organised and proactive Administrator to support the day-to-day operations of a
specialist manufacturer of trade aluminium windows doors and glazing systems supplying residential installer
and commercial markets nationwide. This role is central to ensuring smooth administrative processes excellent
customer service and efficient coordination between sales production and clients.
Key Responsibilities
Handle incoming telephone calls and email enquiries directing queries to the appropriate department or
resolving them directly where possible.
Checking customer orders are accurate
Maintain customer records project files and order documentation.
Maintaining accurate order delivery dates.
Monitor order progress and update customers on lead times and delivery schedules.
Manage general office administration including filing data entry and document control.
Skills & Experience Required
Previous administrative experience ideally within manufacturing construction or trade supply
environments.
Strong organisational skills with the ability to manage multiple tasks simultaneously.
Excellent written and verbal communication skills.
High attention to detail and accuracy when handling data and documentation.
Confident IT user with experience in office software and systems
Professional customer-focused approach with strong problem-solving ability.
Ability to work independently and as part of a team in a fast-paced environment.
Desirable
Experience in the glazing fenestration or construction supply sector.
Familiarity with technical drawings product specifications or manufacturing terminology.
Understanding of order processing scheduling or logistics coordination.
Personal Attributes
Reliable and self-motivated
Positive and professional manner
Strong time-management skills
Adaptable and willing to learn
Team-oriented with a collaborative mindset
Required Experience:
Unclear Seniority