Receptionist
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Job Location:
Cape Town - South Africa
Monthly Salary:
Not Disclosed
Posted on:
3 days ago
Vacancies:
1 Vacancy
Job Summary
To be the professional face and operational gatekeeper of the business ensuring a seamless organised and welcoming front-of-house experience while supporting internal operations meetings health & safety compliance and visitor logistics.
Job Description:
Key responsibilities:
1. Front of House & Visitor Management
- Manage the reception desk professionally and confidently at all times
- Welcome all visitors suppliers contractors and colleagues in a warm and professional manner
- Act as the first point of contact for all visitor queries
- Ensure all visitors sign in receive appropriate access tags and comply with building security protocols
- Coordinate with Operations regarding contractor access and restricted areas
- Maintain a clean organised and presentable reception area
2. Communication Management
- Receive and direct incoming calls efficiently and professionally
- Manage the main reception email inbox
- Prioritise and escalate communications where required
- Ensure urgent operational matters are escalated to Operations immediately
3. Meeting & Boardroom Coordination
- Manage boardroom bookings and avoid scheduling conflicts
- Confirm meeting requirements in advance (catering tech layout number of attendees)
- Liaise with the tea ladies regarding meeting refreshments
- Ensure meeting rooms are prepared stocked and reset post-meeting
- Coordinate last-minute changes calmly and efficiently
4. Events & Internal Logistics
- Assist with internal event coordination
- Liaise with catering suppliers where required
- Support event setup logistics (visitor access signage deliveries)
- Coordinate courier collections and deliveries
5. Health & Safety Administration
- Maintain and update the Health & Safety file
- Track compliance documentation (fire equipment servicing alarm testing certificates)
- Ensure visitor and contractor sign-in records are correctly filed
- Support Operations with audit preparation
6. Supplier & Delivery Management
- Receive and log deliveries
- Notify relevant departments promptly
- Coordinate access for maintenance and service providers
7. Administrative Support
- Assist Operations with ad hoc administrative duties
- Maintain accurate records of visitor statistics where needed
Key Competencies
- Professional presentation and communication skills
- S trong organisational ability
- High attention to detail
- Ability to multitask under pressure
- Strong customer service orientation
- Discretion and confidentiality
- Proactive problem-solving mindset
Location:
Cape TownBrand:
DentsuTime Type:
Full timeContract Type:
PermanentRequired Experience:
Junior IC
Key Skills
- Multi-line Phone Systems
- Customer Service
- Computer Skills
- QuickBooks
- Medical office experience
- Office Experience
- 10 Key Calculator
- Dental Office Experience
- Front Desk
- Administrative Experience
- Medical Receptionist
- Phone Etiquette
About Company
Dentsu is an integrated growth and transformation partner to the world’s leading organizations. Founded in 1901 in Tokyo, Japan, and now present in approximately 120 countries.
