Director for Retiree Relations

Job Description

For over 160 years the University of Washington has been a hub for learning innovation problem solving and community building. Supporting this legacy and important public missionwith the goal of making the UW the worlds greatest public university as measured by positive impactguides everything we do in University Advancement. Bringing together development; alumni and stakeholder engagement; marketing and communications; and advancement operations we advance the UWs impact by developing meaningful connections that foster pride advocacy and philanthropic support.

Alumni and Stakeholder Engagement (ASE) working incollaborative partnershipswith theUW Alumni Association (UWAA)UW Retirement Association (UWRA)andtheUniversity Book Storefulfills its mission to advance higher education in the state of Washington and to support the UW through impactful broad-based engagement with alumni studentsretireesand friends of the University. This starts with creating aculture of belongingwithin our organization that values the diverse experiences andexpertiseof our team members allowing everyone to thrive and to contribute their unique talents as we strive to achieve our shared goals.

Alumni & Stakeholder Engagement has an exciting opening for a Director for Retiree is a full-time permanent position.

The Director for Retiree Relations leads strategy programming outreach and communications to support and engage the University of Washingtons retiree community while overseeing the financial and administrative operations of the UW Retirement Association (UWRA). Reporting to the Senior Director for Engagement Strategy this role drives integrated engagement strategies that strengthen affinity with the UW and advance UWRAs self-sustaining revenue goals. Serving as a strategic and relationship-centered leader the Director fosters strong emotionally intelligent connections across campus and community partners demonstrating exceptional communication skills executive resilience and a commitment to the UWs public mission.

What You Will Do:

Engagement Program Leadership

• Develop and deliver comprehensive programs services and communications that engage UW retirees in a purposedriven relationship with the University and with one another.
• Evolve and manage a program portfolio aligned with the UWRAs mission and strategic plan using subjectmatter expertise in topics relevant to aging adults and UW retirees to inform priorities and decisions.
• Design implement and assess integrated programs and services that drive UWRA membership acquisition and retention support business development and expand revenuegenerating opportunities.
• Build and maintain strong partnerships to advance shared goals and align programming with UA priorities working closely with key internal and external stakeholders including UWRA leadership UW units serving retirees the Washington State Health Care Authority the Department of Retirement Systems and Era Living
• Supervise the Assistant Director for Board and Member Services including recruitment onboarding training performance management and professional development.
• Manage individual and team workflows to ensure responsive customer service efficient daily operations and capacity for future program growth.
• Foster and contribute to an inclusive and productive team culture that embraces opportunities.

Operations and Administration

• Lead and manage all UWRA financial operations including budget oversight nonprofit compliance and partnering with the treasurer and external accountant to maintain sound accounting practices and accurate records.
• Support standing committees of the UWRA Board of Directors ensuring alignment with organizational priorities and fostering a meaningful purposedriven volunteer experience.
• Collaborate with marketing and communications partners to develop execute and evaluate program marketing materials and the communications calendar ensuring alignment with revenue goals participation targets and strategic priorities.
• Oversee the UWRA website and collaborate with colleagues and vendors to implement improvements that enhance usability relevance and alignment with program and organizational goals.

Other duties as assigned

Minimum Requirements:

Bachelors degree and five or more years of experience in constituent engagement higher education administration program development or related field.

Equivalent education/experience will substitute for all minimum qualifications except when there are legal requirements such as a license/certification/registration.

What You Bring:

• Previousor current employmentin higher education.
• Strong interpersonal skills exceptional customer service and the ability to handle confidential information with care while communicating clearly and empathetically.
• Strength in solving complex unstructured problems through open communication followthrough and relationshipcentered approaches.
• Ability to make decisions in ambiguous situations exercise good judgment based on information and analysis.
• Proven creativity strong organizational skills and exceptional attention to detail.
• Proficiency in Microsoft Office Suite for managing correspondence reports schedules and presentations.
• Familiarity and comfort with industry-standard CRM or other broad-based engagement software and tools.
• Access to reliable transportation for local travel and willingness to travel when necessary.
• Ability to travel in and out-of-state up to 3 times per year for events and meetings.

What You Can Expect:

• Hybrid-work schedule with four days in the office and one day eligible for telework subject to business needs.
• Workload and times may vary including occasional evenings or weekends.
• Cubicle/open workspace environment that may result in higher noise levels and visual distractions.

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Compensation Benefits and Position Details

Pay Range Minimum:

Pay Range Maximum:

Other Compensation:

Benefits:

Temporary or Regular

FTE (Full-Time Equivalent):

Union/Bargaining Unit:

About the UW

Working at the University of Washington provides a unique opportunity to change lives on our campuses in our state and around the world.

UW employees bring their boundless energy creative problem-solving skills and dedication to building stronger minds and a healthier return they enjoy outstanding benefits opportunities for professional growth and the chance to work in an environment known for its diversity intellectual excitement artistic pursuits and natural beauty.

Our Commitment

The University of Washington is committed to fostering an inclusive respectful and welcoming community for all. As an equal opportunity employer the University considers applicants for employment without regard to race color creed religion national origin citizenship sex pregnancy age marital status sexual orientation gender identity or expression genetic information disability or veteran status consistent with UW Executive Order No. 81.

To request disability accommodation in the application process contact the Disability Services Office at or .

Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.