Donor Services Specialist (Phlebotomist)
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Job Location:
Fresno, CA - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Job Summary
Donor Services Specialists support CCBCs mission by providing safe high-quality donor experiences through screening blood collection donor education and operational support in both our donor centers and mobile operations.
FLSA: Non-exempt
Department: Donor Services
Reports to: Operations Manager
Workdays/Hours: Variable shifts including weekends and some holidays (on a rotating basis)
Pay Rate: $19.50/hour
- Support operations at both fixed donor centers and mobile blood drives as scheduled.
- All team members are responsible for greeting and registering donors contributing to a welcoming respectful and compassionate experience from check-in through post-donation while maintaining professional ethical and donor-centered interactions.
- Clearly explain donation processes and educate donors on available donation types guiding eligible donors toward procedures including automated collections that best support patient care and hospital blood product needs.
- Support donor retention through future appointment scheduling and ongoing donor engagement aligned with eligibility and comfort.
- Maintain a calm organized and team-oriented environment actively assisting coworkers as needed to ensure safe and efficient donor flow.
- Trained and competent to perform donor eligibility screening and monitoring of donor condition before during and after donation in accordance with medical safety and regulatory standards.
- Always protect donor confidentiality and safeguard health information.
- Verify donor identity and ensure accurate labeling documentation and handling of blood products to maintain traceability and patient safety.
- Prepare clean and maintain equipment and donor areas while maintaining a safe compliant work environment at fixed sites and mobile drives.
- Follow all SOPs COPs safety guidelines quality systems and regulatory requirements governing blood collection and donor care. Participate in required training and competency assessments.
- Show flexibility in assignments including travel to mobile drives or other locations as needed.
- Support CCBCs mission core values and workplace culture while maintaining reliable attendance and compliance with California meal and rest period requirements.
- Employees may need to drive CCBC Vehicles and complete driver training on non-CDL vehicles.
- Employees may be eligible to drive CDL vehicles based on additional training.
- Trained and competent in whole blood phlebotomy.
Note: The duties and responsibilities described above are not a comprehensive list and additional tasks may be assigned to the employee from time to time; or the scope of the job may change as necessitated by business demands.
Qualifications:
Meets all criteria for DSI DSII and DSIII positions.
Must possess proven phlebotomy competency.
Demonstrated leadership potential.
Attention to detail and maintain quality outcomes.
Skills:
Basic computer experience is required.
Expert-level venipuncture
Sounds knowledge of SOPs and COPs
Leadership training and mentoring skills
Ability to manage workflow schedules and staff performance
Effective communication skills
Qualifications:
- High School diploma or GED required
- One year of working in a customer service position preferred
- Certification preferred
- Basic CPR certification preferred
Skills:
- Basic computer experience is required.
- No background in phlebotomy required
- Effective communication skills and customer interaction skills.
- Ability to follow instructions and standard procedures.
- Attention to detail and maintaining quality outcomes
The Central California Blood Center is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race religion color national origin gender (including pregnancy childbirth or related medical conditions) sexual orientation gender identity gender expression hair style age status as a protected veteran status as an individual with a disability or other applicable legally protected characteristics.
Consistent with the Americans with Disabilities Act (ADA) and state of California Civil Rights Law it is the policy of Central California Blood Center to provide reasonable accommodation when requested by a qualified applicant or employee with a disability unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment including the application process. If reasonable accommodation is needed please contact the Human Resources Department at
Required Experience:
IC
Key Skills
About Company
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