Director Operations Onsite in Janesville, WI
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Job Location:
Janesville, WI - USA
Monthly Salary:
Not Disclosed
Posted on:
3 days ago
Vacancies:
1 Vacancy
Job Summary
Responsibilities / Tasks
Founded in Germany in 1881 GEA Group is a global leader in engineering solutions serving the food & beverage dairy pharmaceutical and related industries. With more than 18000 employees worldwide and a strong U.S. presence since 1929 GEA blends a proud heritage with forward-thinking innovation.
At GEA were not just building equipment were building lasting careers. Our strong culture growth opportunities and employee support are reflected in an average tenure of 511 years.
Why Join GEA
Start strong Medical dental and vision coverage begins on your first day
Recharge and refresh 12 paid holidays (including a floating holiday) plus 136 hours of PTO
Invest in your future 7% 401(k) employer match
Keep learning Tuition reimbursement to grow your education and skills
Live well Wellness Incentive Program
Get support when you need it Confidential Employee Assistance Program
Save smart Flexible Health Savings and Spending Accounts
The Director of Operations provides strategic and operational leadership across sales support order management customer service forecasting and cross-functional execution. This role ensures operational excellence drives revenue performance enhances customer satisfaction and aligns operational strategy with company objectives.
The Director will lead a team of Technical Sales Engineers and Customer Service Representatives while partnering with Regional Sales Managers Finance and Manufacturing teams to optimize processes profitability and customer outcomes.
Key Responsibilities
Operational & Strategic Leadership
Lead and develop a high-performing team responsible for quoting order entry and technical sales support for new applications and spare parts.
Develop and execute comprehensive operational strategies aligned with revenue targets and growth initiatives.
Drive monthly sales forecasting and maintain a rolling 3-month outlook.
Track order fulfillment and billing to ensure revenue commitments are achieved.
Identify process improvements to enhance efficiency reduce cycle time and optimize working capital.
Financial & Commercial Oversight
Manage pricing strategies ensuring alignment with factory cost changes inflation labor and foreign exchange impacts.
Standardize and oversee discount structures for Distributors Master Distributors and OEM/Integrators.
Partner with Finance to manage Accounts Receivable credit accounts and working capital performance.
Ensure operational execution supports revenue growth and margin protection.
Cross-Functional Collaboration
Coordinate customer requirements with factories to meet delivery expectations.
Partner with internal sales and technical teams to leverage market intelligence and customer insights.
Contribute to product roadmap discussions by translating operational and customer feedback into actionable insights.
Support Regional Sales Managers in identifying new business opportunities and expanding customer accounts.
Leadership & Talent Development
Coach and mentor Technical Sales Engineers and customer service professionals.
Build a strong bench of future sales and operational leaders.
Foster a culture of accountability collaboration and continuous improvement.
Lead change management initiatives within a matrix organization.
Your Profile / Qualifications
Bachelors or Masters degree in Engineering Business Administration Management or related field
710 years of progressive leadership experience in operations technical sales or commercial management
Experience working with technical or engineered products
Exposure to multinational matrix organizations
Strong financial acumen including AR and working capital management
Proven internal and external sales leadership experience
Demonstrated success leading and developing cross-functional teams
Experience driving operational efficiency and process optimization
Strong communication and presentation skills
Fluent English required
Core Competencies
Strategic thinking with the ability to simplify complex issues
High performance under pressure in fast-paced environments
Detail-oriented with strong process discipline
Strong planning scheduling and delegation skills
Ability to balance commercial goals with operational execution
Change leadership and continuous improvement mindset
What We Offer
Competitive compensation
11 paid holidays
Generous PTO
Comprehensive medical dental and vision plans
Health Savings and Spending Accounts
Tuition reimbursement
401(k) with excellent employer match
Wellness Incentive Program
Employee Assistance Program
GEA is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age sex race color religion worldview national origin genetics disability gender identity marital status sexual orientation veteran status or any other protected characteristic required by law. Applicants with disabilities are encouraged to apply and will receive special consideration if equally qualified.
Did we spark your interest
Then please click apply above to access our guided application process.
Required Experience:
Director
Key Skills
- Employee Relations
- Employee Evaluation
- Management Experience
- Profit & Loss
- Conflict Management
- Operations Management
- Project Management
- Budgeting
- Leadership Experience
- Supervising Experience
- Leadership management
- Financial Planning
About Company
GEA makes an important contribution to a sustainable future with its solutions and services, particularly in the food, beverage and pharmaceutical sectors.
