Patient Service Specialist Full-time
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Job Location:
Tucson, AZ - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Overview
Banner Rehabilitation Hospital - Tucson
Day Neuro Institute
Patient Service Specialist (PSS)
Monday - Friday 7am - 7pm
Our comprehensive Day Neuro Rehabilitation Program provides a wide range of specialty services for individuals with an acquired brain injury. Acquired brain injuries include traumatic brain injury stroke brain tumor or other neurological conditions.
Benefits of becoming a Patient Service Specialist with us:
Westrive to provide our employees with a solid work-life balance as we understand that happy employees have both fulfilling careers and fulfilling lives beyond our doors.
- Health Dental and Vision insurance; Life insurance; Prescription coverage
- Paid Time Off (PTO) and Extended Illness Days (EID)
- A 401(k) retirement plan with company match
- Short and Long Term Disability
- Personal and Family Medical Leave
Responsibilities
Looking for a customer service detail oriented individual who is able to work in a fast paced environment. Tasks include check in check out insurance verifications scheduling reports faxing and scanning and other office duties. To provide outstanding customer service to patients and staff.
- Coordinates patient appointments working with Center manager to minimize cancellations and support Treatment adherence.
- Registers patient information ensuring all forms are complete with signatures and accurate information documented in the electronic medical record.
- Verifies patient insurance obtaining required authorizations before patient visit and explains benefits financial responsibilities billing and outpatient policies.
- Collects toward patient responsibility at each visit.
- Scan and maintain medical documents.
- Reconciles and posts charges daily and other reporting to ensure clean claim processing.
- Responds to all request for information from patients other department and physicians.
- Maintains office orders supplies and manages mail.
- Willingness to adjust schedule to center needs.
- Travels Attends all mandatory meetings and in-service education programs.
- Travels to non-home location center or other site for coverage when necessary.
Qualifications
Minimum:
- High School diploma or equivalent required.
- Data entry experience required.
- Customer service and interpersonal skills necessary to communicate effectively with staff members supportive personnel patients physicians and community members required.
Preferred:
- Certified BLS preferred.
- Two years in medical office setting that requires multi-tasking preferred.
- Knowledge of insurance verification preferred.
Additional Data
Equal Opportunity Employer/including Disabled/Veterans
Required Experience:
IC
Key Skills
About Company
Select Medical is one of the largest providers of critical illness recovery hospitals, inpatient rehabilitation hospitals, outpatient rehabilitation centers, and occupational health clinics in the United States. Guided by our mission to provide an exceptional patient care experience t ... View more
