Overview
Banner Rehabilitation Hospital - Tucson
Day Neuro Institute
Patient Service Specialist (PSS)
Monday - Friday 7am - 7pm
Our comprehensive Day Neuro Rehabilitation Program provides a wide range of specialty services for individuals with an acquired brain injury. Acquired brain injuries include traumatic brain injury stroke brain tumor or other neurological conditions.
Benefits of becoming a Patient Service Specialist with us:
Westrive to provide our employees with a solid work-life balance as we understand that happy employees have both fulfilling careers and fulfilling lives beyond our doors.
- Health Dental and Vision insurance; Life insurance; Prescription coverage
- Paid Time Off (PTO) and Extended Illness Days (EID)
- A 401(k) retirement plan with company match
- Short and Long Term Disability
- Personal and Family Medical Leave
Responsibilities
Looking for a customer service detail oriented individual who is able to work in a fast paced environment. Tasks include check in check out insurance verifications scheduling reports faxing and scanning and other office duties. To provide outstanding customer service to patients and staff.
- Coordinates patient appointments working with Center manager to minimize cancellations and support Treatment adherence.
- Registers patient information ensuring all forms are complete with signatures and accurate information documented in the electronic medical record.
- Verifies patient insurance obtaining required authorizations before patient visit and explains benefits financial responsibilities billing and outpatient policies.
- Collects toward patient responsibility at each visit.
- Scan and maintain medical documents.
- Reconciles and posts charges daily and other reporting to ensure clean claim processing.
- Responds to all request for information from patients other department and physicians.
- Maintains office orders supplies and manages mail.
- Willingness to adjust schedule to center needs.
- Travels Attends all mandatory meetings and in-service education programs.
- Travels to non-home location center or other site for coverage when necessary.
Qualifications
Minimum:
- High School Diploma or GED
Preferred:
- 2 years of experience working in insurance verification
- Customer service experience
- Knowledge of insurance verification
- Healthcare medical or dental office administration
Additional Data
Equal Opportunity Employer/including Disabled/Veterans
Required Experience:
IC
OverviewBanner Rehabilitation Hospital - TucsonDay Neuro InstitutePatient Service Specialist (PSS)Monday - Friday 7am - 7pmOur comprehensive Day Neuro Rehabilitation Program provides a wide range of specialty services for individuals with an acquired brain injury. Acquired brain injuries include tra...
Overview
Banner Rehabilitation Hospital - Tucson
Day Neuro Institute
Patient Service Specialist (PSS)
Monday - Friday 7am - 7pm
Our comprehensive Day Neuro Rehabilitation Program provides a wide range of specialty services for individuals with an acquired brain injury. Acquired brain injuries include traumatic brain injury stroke brain tumor or other neurological conditions.
Benefits of becoming a Patient Service Specialist with us:
Westrive to provide our employees with a solid work-life balance as we understand that happy employees have both fulfilling careers and fulfilling lives beyond our doors.
- Health Dental and Vision insurance; Life insurance; Prescription coverage
- Paid Time Off (PTO) and Extended Illness Days (EID)
- A 401(k) retirement plan with company match
- Short and Long Term Disability
- Personal and Family Medical Leave
Responsibilities
Looking for a customer service detail oriented individual who is able to work in a fast paced environment. Tasks include check in check out insurance verifications scheduling reports faxing and scanning and other office duties. To provide outstanding customer service to patients and staff.
- Coordinates patient appointments working with Center manager to minimize cancellations and support Treatment adherence.
- Registers patient information ensuring all forms are complete with signatures and accurate information documented in the electronic medical record.
- Verifies patient insurance obtaining required authorizations before patient visit and explains benefits financial responsibilities billing and outpatient policies.
- Collects toward patient responsibility at each visit.
- Scan and maintain medical documents.
- Reconciles and posts charges daily and other reporting to ensure clean claim processing.
- Responds to all request for information from patients other department and physicians.
- Maintains office orders supplies and manages mail.
- Willingness to adjust schedule to center needs.
- Travels Attends all mandatory meetings and in-service education programs.
- Travels to non-home location center or other site for coverage when necessary.
Qualifications
Minimum:
- High School Diploma or GED
Preferred:
- 2 years of experience working in insurance verification
- Customer service experience
- Knowledge of insurance verification
- Healthcare medical or dental office administration
Additional Data
Equal Opportunity Employer/including Disabled/Veterans
Required Experience:
IC
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