HR Service Center Specialist
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Job Location:
Kuala Lumpur - Malaysia
Monthly Salary:
Not Disclosed
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
Join our global team for a career filled with opportunities to solve challenges both small and large local and global simple and complex.
About Us
Wilhelmsen is a global maritime industry group founded in 1861. We have the biggest maritime network in the world with a presence in over 540 offices globally. Our mission is to shape the maritime industry by delivering innovation sustainability and unparalleled customer experiences to enable global trade and a more sustainable future. We serve over half of the worldwide merchant fleet with products and services and supply crew and technical management for some of the most complex vessels in the world.
Global Business Services (GBS) is an in-house service provider specializing in HR Finance and Technology for Wilhelmsen - providing high quality scalable reliable solutions that drive efficiency enhance customer experience andcost-efficient business support services
Who we are looking for:
We are looking for a detail-oriented HR Service Center Specialist to support the delivery of local and global HR administrative services in compliance with regulations and local legal requirements. You will also contribute to continuous improvement initiatives to enhance HR service delivery based on business needs and stakeholder feedback. If you are process-driven proactive and committed to service excellence wed love to connect with you.
What its like to work with us:
Wecan offeraculture and work environment of strong leadership career development work-life balance and a job that is both challenging and stimulating including the opportunity to work in a truly global company. Our organization thrives by using moderntools including Workday / ServiceNow HR and is eager to utilizethe businessopportunities that comeswithnewdigitaltools and skills.
Beyond this we can offer competitive terms and conditions as well as a wide range of local benefits including Flexible Work Arrangement Group Insurance Coverage Additional EPF contribution and Competitive Medical cum Flexi Benefits.
What you will work on:
Provide high-quality HR administrative services aligned with SLAs KPIs and local regulatory requirements.
Manage and maintain accurate HR data employee documentation and provide end-user support in Workday.
Guide and support employees and managers in using global and local HR systems effectively.
Drive continuous improvement initiatives to enhance HR processes and optimize Workday functionality.
Support statutory and regulatory reporting to ensure full compliance.
Champion GBS initiatives and contribute to strengthening HR service excellence locally and globally.
Qualifications you have for this role:
A relevant qualification in HR Business Administration or a related discipline.
23 years of experience in HR operations is an advantage (fresh graduates are welcome for junior-level opportunities).
Good understanding of HR processes governance and HR systems.
Strong interpersonal skills with the ability to engage and collaborate across all organizational levels.
Confidence in using digital tools and HR technology to support people processes.
Excellent written and spoken English communication skills.
Location:
The position will be based in Kuala Lumpur office located at KL Sentral which is a strategic work location with convenience travelling by Monorail Rapid Kelana Jaya Line MRT and KTM services as well as easy to get to go by public transportation.
What we offer:
5-days work week including complying with Malaysias Public Holiday
International work environment and culture
Great learning and development opportunities
Hybrid working arrangement (3 days in the office 2 days remotely)
How to apply:
Sounds interesting If you see yourself fitting into this role please let us know why the role interest you. Apply online through our career portal at under Current Vacancies by creating a Candidate Home account and thereafter upload your resume and expected salary.
Please note that all positions at Wilhelmsen are subject to reference and ID checks. For certain roles additional background screening may be required.
Required Experience:
IC
Key Skills
- Employee Relations
- Typing
- Succession Planning
- Human Resources Management
- Military Experience
- Case Management
- Benefits Administration
- HRIS
- Payroll
- ADP
- Human Resources
- Leadership Experience
About Company
Our vision is to shape the maritime industry. Through innovation, expertise, quality products and services we are able to meet the challenges and needs of the world's global fleet.
