FHLBC LMS Admin

Chicago, IL - USA

Monthly Salary: Not Disclosed

Posted on: 2 days ago

Vacancies: 1 Vacancy

Job Summary

Chicago
Hybrid
Hourly salary: $50

Job Description

LMS Administration & Ongoing Support

Operational Support

Ongoing LMS admin support carried through to completion
Troubleshooting during launches
Resolving employee issues and escalating fixes when needed
Publishing course/set changes correctly (ensuring access to meetings)
Ensuring required tasks are recorded and documented

Documentation & Planning

Creating Docebo planning documents
Roadmapping future implementation plans
Documenting next steps and improvement opportunities
Creating and updating:
- How-to videos
- Job aids for employees and managers
Building tracking spreadsheets for work progress
Creating and managing personal work plans

Stakeholder & Customer Support

Customer-Facing Skills

Customer service experience
Regular communication with stakeholders
Ability to walk non-technical users through the system
Providing implementation advice and readiness planning

Communication & Responsiveness

Responsive on MS Teams (avoid letting messages sit)
Meeting 3x per week for issue tracking and updates
Ability to independently assess gaps and system issues
Independent management of workload
Proactively identifying system gaps and opportunities
Tracking tasks and documenting progress
Staying up to date on new features and updates

Strategic & Future Planning

Roadmapping future LMS enhancements
Preparing implementation documentation for upcoming changes
Evaluating and testing new features before rollout
Planning for Workday integration (probally in 2027)
Continuously improving system processes over time

ChicagoHybridHourly salary: $50Job DescriptionLMS Administration & Ongoing SupportOperational SupportOngoing LMS admin support carried through to completionTroubleshooting during launchesResolving employee issues and escalating fixes when neededPublishing course/set changes correctly (ensuring acces...