Rehabilitation Assistant

HealthPartners

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profile Job Location:

Stillwater, NY - USA

profile Monthly Salary: Not Disclosed
Posted on: 2 days ago
Vacancies: 1 Vacancy

Job Summary

Description

Performs a variety of clerical and clinical tasks assisting the Rehabilitation Services Care Teams in providing outstanding patient care experiences and services. Creates and maintains a welcoming high quality customer service environment for all patients and visitors participating in rehabilitation programs and services.

This work may vary in percentage of time per function in location and working schedule. Performs additional reception-related duties as assigned.

Work Schedule: Casual; Weekday days with occasional weekends

Required Qualifications:

  • High school diploma or equivalent.
  • Current BLS- American Heart Association or American Red Cross (BLS for Health Professionals).
  • Exceptional customer service skills with strong verbal and written communication skills.
  • Desire to respond patiently and effectively to questions asked by patients family providers and staff
  • Strong computer skills with the ability to learn and adapt to new software; prefer experience with electronic medical record and Microsoft office- including both Word Excel and Outlook.
  • Working knowledge of HIPAA guidelines with ability to maintain patient confidentiality
  • Ability to establish and maintain effective working relationships with patients families and healthcare personnel
  • Ability to organize and prioritize work independently with strong attention to detail and critical thinking
  • Must be able to effectively communicate in person and over the phone with a wide variety of patients (i.e. Those with speech and hearing impairments those requiring interpreters)
  • Should have critical thinking skills and be able to solve problems.
  • Ability to work in a fast-paced environment includes switching between tasks.

Preferred Qualifications:

  • Two years of post-secondary education in Health Care or Business Administration
  • Health Insurance knowledge and experience
  • Knowledgeable in Medical terminology
  • Healthcare setting experience with rehab knowledge
  • EPIC/electronic medical record experience
  • Microsoft office experience




Required Experience:

Junior IC

DescriptionPerforms a variety of clerical and clinical tasks assisting the Rehabilitation Services Care Teams in providing outstanding patient care experiences and services. Creates and maintains a welcoming high quality customer service environment for all patients and visitors participating in reh...
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About Company

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At HealthPartners we believe in the power of good – good deeds and good people working together. As part of our team, you’ll find an inclusive environment that encourages new ways of thinking, celebrates differences, and recognizes hard work. We’re a nonprofit, integrated health care ... View more

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