We are seeking a motivated and organized Business Development Center (BDC) Sales Representative to join our team. This roleis responsible formanaging inbound customer inquiries from internet and phone leads while proactively generating new opportunities through outbound and cold ideal candidate is a strong communicator who thrives in a fast-paced performance-driven environment and is focused on setting qualified appointments for the sales team.
Key Responsibilities
Respond to all inbound internet and phone leads ina timelyand professional manner
Contact prospective customers through outbound calls follow-ups and cold calling
Consistently follow up with leads until an appointment is scheduled
Set and confirm sales appointments for the dealerships sales team
Maintainaccuraterecords of all customer interactions in the CRM system
Take detailed notes and track customer preferences and timelines
Communicate effectively with sales staff to ensure smooth hand-off of scheduled appointments
Meet or exceed individual appointment and performance goals
Contribute to overall dealership traffic and sales growth
Qualifications
PreviousBDC automotive dealership or call center experience preferred
Strong phone communication skills and professional speaking ability
Comfortable making frequent outbound calls and engaging new customers
Highly organized and detail oriented with strong note-taking skills
Ability to multitask and work efficiently in a fast-paced environment
Positive attitude and strong work ethic
Bilingual (Spanish/English) is a plus
Compensation
Competitive pay plan withhourlybase pay plus commission/bonus structure
Work Environment
Fast-paced automotive dealership environment
Performance-driven with clear goals and incentives
Team-oriented culture focused on delivering excellent customer experiences
Required Experience:
IC
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