Assistant Account Manager, InternationalOnBrand

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones physical financial and mental health as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical dental vision life insurance and disability benefits (depending on location)
• Flexible working model with hybrid onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counselling support through our Healthy Minds program
• Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check subject to applicable laws and regulations.

At American Express our culture is built on a 175-year history of innovation shared values and Leadership Behaviors and an unwavering commitment to back our customers communities and colleagues. From delivering differentiated products to providing world-class customer service we operate with a strong risk mindset ensuring we continue to uphold our brand promise of trust security and service.

As part of Team Amex youll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills develop as a leader and grow your career. Here your voice and ideas matter your work makes an impact and together you will help us define the future of American Express.

TheGlobal Advertising and Brand Management (GABM)teamis responsible forcreating marketplace demand and driving commerce for American Express products and services through differentiated and innovative branding marketing and experiences. We have an ambitious goal: to be the most admired brand in the Fortune500and we aim to deliver on that by doing work that is both creative and effective. TheOnBrandteamsits withinGABM. We are American Expressin-housecreative agency. Our ambition is to develop forward thinking ideas and work across channels end-to-end experiences in digital and beyond while building inspiring brand creative and assets to drive consideration for target areseeking anAssistantAccount ManagerInternationalOnBrandto accelerate the expansion oftheinternationalbusinesses.

TheAssistantAccount ManagerInternationalOnBrandwill report totheSenior Account Manager and support an international portfolio of digital marketing creative projects end-to-end from intake briefing through creative concepting execution production launch and post-launch anAssistantAccount Manager you will be responsible fordelivering successful campaigns that ensurecreativeis effectively adapted forthe local market.

To be successful in this role the candidate must haveastrong background in international marketing and a deep understanding of local tone cultural nuance image resonance and market-specific trends across the UKandCanadawith the ability to apply those insights to briefs creativedevelopmentand execution.

This candidate must haveexcellent communication& collaborationskillsanability to deliverexceptional client service anda passion forinternational marketing.

How will you make an impact in this role

• Support theSeniorAccount Manager and help with daily client requests while serving as a key day-to-day agency representative forinternationalmarketing partnersin the UKandCanada
• Implement tactical digital plans and daily program execution toaccomplishour marketing partnersobjectivesensuringwork aligns with both local market needs and global processes
• Develop strategic and creative briefsthat reflectadeep understandingof UKandCanadamarketersobjectives goals and targetaudiences andcultural context
• Collaborate with project management and creative todevelopdigital content including landing pagesemailsand user experiences
• Communicate strategy reviewconceptsand develop client presentationsincorporating market specific insights and feedback
• Sharerelevantindustry insights andAmerican Express US business best practices proactively with UKandCanada marketing partners to guideemerging opportunities and strategies
• Leverage strong interpersonal skills to foster deep client relationships build trust and manage the day-to-day client requests with internal teams
• Proactively support colleagues and collaborate with them to help achieve targets
• Create a positive team environment through collaborationand emotional intelligence

Minimum Qualifications:

• 3 years in account management at a leading digital creative agency or in-house brand for clients/brands in the UK and ideally Canada
• Demonstrated experience in managing client relationships and delivering excellent customer service
• Proven ability to adapt creative and messaging for different international markets based on cultural and local audience knowledge
• Deep understanding of UK advertising & marketing and key digital channels including social media programmatic advertising email marketing and content marketing
• Strong analytical skills with the ability to develop strategies by interpreting data and drawing insights
• Experience with briefing creation and production process of assets for multi-channel campaigns
• Familiarity with comScore CRM tools and other analytics or competitive intelligence tools
• Ability to work with a daily Project Management tool (e.g. Workfront)

Employment eligibility to work with American Express in the UK is required as the company will not pursue visa sponsorship for these positions.