INSenior AssociateServicenow SPM DeveloperApplication TechnologyAdvisoryPune

Pune - India

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Line of Service

Advisory

Industry/Sector

Not Applicable

Specialism

Microsoft

Management Level

Senior Associate

Job Description & Summary

At PwC our people in business application consulting specialise in consulting services for a variety of business applications helping clients optimise operational efficiency. These individuals analyse client needs implement software solutions and provide training and support for seamless integration and utilisation of business applications enabling clients to achieve their strategic objectives.

As a business application consulting generalist at PwC you will provide consulting services for a wide range of business applications. You will leverage a broad understanding of various software solutions to assist clients in optimising operational efficiency through analysis implementation training and support.

Why PWC

At PwC you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes forour clients and communities. This purpose-led and values-driven work powered by technology in an environment that drives innovation will enable you to make a tangible impact in the real world. We reward your contributions support your wellbeing and offer inclusive benefits flexibility programmes and mentorship that will help you thrive in work and life. Together we grow learn care collaborate and create a future of infinite experiences foreach other. Learn more about us.

At PwC we believe in providing equal employment opportunities without any discrimination on the grounds of gender ethnic background age disability marital status sexual orientation pregnancy gender identity or expression religion or other beliefs perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firms growth. To enable this we have zero tolerance for any discrimination and harassment based on the above considerations.

Job Description: Interact with external customers and development of robust and performant solutions Create solutions keeping architecture & best practice principles in mind for new business requirements Focus on delivering the solution as configurable and provide alternate solutions wherever possible.

Job Position.

Responsibilities:

1. Extensive hands-on experience in configuration and implementation of ServiceNow SPM and at least one other module (CSM ITSM HR Service Delivery ITOM GRC or APP Engine.

2. Deep technical understanding of ServiceNow core platform capabilities.

3. Able to understand complex customer requirements and design effective solutions for the same.

4. Hands on experience with third party & web services integration (SOAP and REST)

5. Strong technical skills on web technologies (JAVA Script XML HTML AJAX CSS HTTP)

6. Administration of a ServiceNow instance including the delegation of groups modification of CMS workflows business rules UI actions UI policies ACLs dictionary catalog items and updates of all other existing solutions requiring revisions.

7. ServiceNow Experience should include scripting in ServiceNow tool configuration design work technical configuration and deployment.

8. Understanding of ITIL framework.

9. Experienced to work in Agile software development environments.

10. Very good communication & presentation skills proactive mindset and capacity to learn and work independently ServiceNow CSA Certification is mandatory.

Mandatory skill sets:

Good to Have Skills:

1. Experience of rolling out-out standard mobile applications available on ServiceNow

2. Experience on implementing chatbots and AI

3. Knowledge of DevOps & automated testing

4. Service Portal development in ServiceNow

5. Experience in working on public clouds AWS Azure GCP etc

6. Experience in Product evaluation

7. Integration experience with infrastructure monitoring solutions

8. Exposure in defining UX

9. ITIL & ServiceNow certified

Preferred skill sets:

Interact with external customers and development of robust and performant solutions Create solutions keeping architecture & best practice principles in mind for new business requirements Focus on delivering the solution as configurable and provide alternate solutions wherever possible

Years of experience required: 5

Education qualification:

Bachelors / Masters degree in Computer Science Information Technology MBA or a related field.

Education (if blank degree and/or field of study not specified)

Degrees/Field of Study required: Bachelor of Technology

Degrees/Field of Study preferred:

Certifications (if blank certifications not specified)

Required Skills

Scanning Probe Microscopy (SPM) ServiceNow Platform

Optional Skills

Accepting Feedback Accepting Feedback Active Listening Analytical Reasoning Analytical Thinking Application Software Business Data Analytics Business Management Business Technology Business Transformation Communication Creativity Documentation Development Embracing Change Emotional Regulation Empathy Implementation Research Implementation Support Implementing Technology Inclusion Intellectual Curiosity Learning Agility Optimism Performance Assessment Performance Management Software 16 more

Desired Languages (If blank desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship

Government Clearance Required

Job Posting End Date

Required Experience:

Senior IC

Line of ServiceAdvisoryIndustry/SectorNot ApplicableSpecialismMicrosoftManagement LevelSenior AssociateJob Description & SummaryAt PwC our people in business application consulting specialise in consulting services for a variety of business applications helping clients optimise operational efficienc...