Front Desk Client Care Coordinator
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Job Location:
North Vancouver - Canada
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Department:
Job Summary
Love a Fast-Paced Day Run the Front Desk at Hear at Home
Hear at Home isnt a quiet clinic where the phone rings once an hour. Were a boutique hearing clinic with375 five-star reviews and our front desk plays a big role in keeping that reputation strong.
Were looking for aFront Desk Customer Care Coordinatorwho enjoys a busy day stays organized when things move quickly and takes pride in creating a polished client experience.
If you like solving problems helping people and keeping a schedule running smoothly keep reading.
The Role
This is ahigh-energy front desk position. You are the first person clients interact with and the one who helps keep the clinic running smoothly.
You will:
Answer incoming calls and assist clients with professionalism and warmth
Welcome clients as they arrive and guide them through check-in
Manage a busy appointment schedule and adjust when things change
Process payments and ensure billing details are accurate
Keep the front desk organized and running efficiently
What Makes Someone Great in This Role
Naturally warm and polished
You enjoy working with people and make clients feel comfortable right away.
Highly organized
Youre detail-oriented and like keeping systems running smoothly.
Calm under pressure
You can handle phones clients arriving and schedule changes without getting flustered.
Comfortable with technology
Strong computer skills are essential. Experience using Mac systems is helpful.
Healthcare experience
Experience in a health or clinic environment is a strong asset.
Why People Like Working Here
Schedule
Monday to Friday9:00 AM to 5:00 PM. No evenings or weekends.
Salary
$45000 per year.
Benefits
Comprehensive health benefits after the probationary period.
Work Environment
A beautiful boutique clinic with a small professional supportive team.
Meaningful Work
Helping people hear better genuinely improves their quality of life.
A Quick Note
This is abusy professional clinic environment. If you enjoy an active day where things move quickly and clients are always being helped youll likely thrive here.
How to Apply
Please send your resume along with a short note telling us why youd be a great fit for thefront desk at Hear at Home.
Required Experience:
IC
About Company
Hear At Home is a mobile hearing aid clinic that conveniently provides hearing aids, fitting, service, testing & related hearing aid services in Vancouver, BC.
