UX Research Intern
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Monthly Salary:
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
Job Description
Zendesk is looking for a curious UX Research Intern to join our team in Poland! This internship will be for 12 weeks starting in July 2026. Your internship experience will be learning what it means to be a successful UX Researcher.
Why Zendesk
Zendesk builds software designed to improve the customer experience. Your favorite brands leverage our products to engage you as a customer. We lead the industry with beautifully simple software but were constantly innovating and cant wait to outdo ourselves in the future!
At Zendesk diversity equity and inclusion are more than buzzwords and bigger than the bottom line. Its about our people knowing that theyre valued where they work. Employees at Zendesk work hard to build a culture where everyone belongs. Employee Resource Groups play a vital role in creating communities that bring us together and ensure we feel supported at work.
Why UX Research
Your job as a User Experience Research intern will be to help with some of the UXR team initiatives research projects. Other projects will help with communication and processes to support the broader research team so that our research can be easy to access and amplified inside the organisation. We need an organized self-starter who is detail oriented. As a UX Research intern we expect curiosity and eagerness to learn and apply the fundamentals of UX Research. You care deeply about the user experience. You have an interest in learning about users and can communicate effectively and clearly what you have learned through various mediums such as short executive summaries reports or videos. An eye for detail and visual communication skills are also important. Those with an eagerness to learn or an attitude of figuring it out will enjoy working in our team.
By joining our small but mighty team you will get to learn from various researchers with a broad range of expertise and will be learning hands-on and practical research skills.
What youll be doing everyday:
Working on UX research projects either independently or in partnership with a UX Researcher. Planning collecting data doing research and analysis synthesizing and sharing the work.
Work closely alongside UX Researchers globally with opportunities to collaborate with the broader Product Development team
Projects to help inform the Product Development team future work
Participate in regular design critiques and standup meetings
Translate insights and research artifacts into shareable material across the department
Learn in-depth about research processes and the fundamentals of UX Research with the potential application of those research skills on smaller projects
What you need to succeed:
A basic understanding of one or a few research methods with a willingness to learn
Analytical and critical thinking skills so that you can help to look at a problem from many angles
The ability and experience to work independently take initiative be highly organized creative curious and insightful. Figure it out attitude with the ability to handle ambiguity.
Strong and compelling written and verbal communication skills that let you illustrate and share your work creatively and persuasively - both in an individual and group setting
The flexibility to meet remotely with teammates and customers in different time zones
Some visual communication skills that help you put together compelling presentations or video clips
Requirements:
Currently enrolled in a post graduate University degree in Interaction Design Psychology Human Factors or related field
Bonus if you have SQL skills
Must be authorized to work in Poland
Must be located in the Poland for the full duration of the internship
#LI-JJ2
The Poland annualized base salary range for this position is zł98280.00-zł98280.00. Please note that while the salary range represents the minimum and maximum base salary rate for this position the actual compensation offered will be based on job related capabilities applicable experience and other relevant factors. This position may also be eligible for bonus benefits or related incentives that will be communicated during the offer stage.Hybrid: In this role our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection collaboration learning and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager.
The intelligent heart of customer experience
Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.
As part of our commitment to fairness and transparency we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position in accordance with Company guidelines and applicable law.
Zendesk is an equal opportunity employer and were proud of our ongoing efforts to foster global diversity equity & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race color religion national origin age sex gender gender identity gender expression sexual orientation marital status medical condition ancestry disability military or veteran status or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law please click here.
Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application complete any pre-employment testing or otherwise participate in the employee selection process please send an e-mail to with your specific accommodation request.
Required Experience:
Intern
Key Skills
- Robotics
- Machine Learning
- Python
- AI
- C/C++
- Data Collection
- Research Experience
- Signal Processing
- Natural Language Processing
- Computer Vision
- Deep Learning
- Tensorflow
