Job Title: EVP - Managing Director
Location: U.S. Flexible / Remote (with travel as needed)
About Highstreet IT
Highstreet IT Solutions helps organizations modernize complex business systems into agile cloud-powered platforms that drive efficiency scalability and innovation. We deliver advisory implementation enablement managed services and cloud operations that simplify transformation and accelerate value. Our approach blends deep expertise proven methodologies outcome-driven delivery flexible resourcing and built-in security and compliance to support every stage of the modernization journey. More than a technology provider Highstreet is a strategic partner committed to innovation and measurable resultsleveraging modern architectures automation and AI to help organizations reduce costs enhance agility and build a future-ready enterprise. For more information visit
Position Overview
The EVP - Managing Director serves as the executive owner for all accounts and prospects within an assigned client base. This role is accountable for customer satisfaction and growth from pipeline capture management and solution development to contract execution client retention and client expansion. The EVP will develop and maintain trusted relationships with client executives guide strategic pursuits and partner closely with Delivery Directors to ensure client satisfaction profitability and operational success.
Key Responsibilities
Strategic & Financial Leadership
Own end-to-end accountability for assigned clients regional performance including revenue growth profitability (P&L) and client satisfaction metrics.
Drive achievement of annual bookings target through new logos renewals and expansion of assigned accounts.
Develop and execute an assigned growth strategy aligned with corporate objectives market trends and the priorities of our primary technology partner Oracle.
Support and develop the further development of field level working relationships with market influencers like GFOA Plant Moran Infotech Gartner
Oversee go/no-go decisions for major pursuits in you are assigned set pricing strategy and structure commercial terms in collaboration with solutioning and contracting teams.
Client & Market Engagement
Executive sponsor for assigned accounts and new accounts within your area of assigned responsibility focused on customer management and customer executive alignment with Highstreet contract delivery.
Lead our client engagement strategy to enhance CSAT NPS and redeemability across all of your assigned clients.
Represent Highstreet at key SLED and ERP industry events (such as regional ERP events and Oracle Public Sector conferences) to elevate brand presence and strengthen partner relationships that result in proactive/reliable lead generation.
Operational Excellence
Partner with COOs Delivery Directors to ensure successful system implementations advisory consulting and managed services continuity while optimizing profit.
Balance business development and bidding with delivery capacity through regular forecasting staffing coordination and demand planning.
Lead the preparation of monthly quarterly and annual customer review meetings which include business projections to guide operational marketing and strategic/revenue priorities.
Success Metrics & Incentive Drivers
Revenue growth EBITDA and gross margin performance for the assigned market
Client satisfaction (CSAT/NPS/Redeemability)
Win rate on bids
Growth: new logos in your assigned market and account expansions
Qualifications
15 years of experience in consulting enterprise software services or systems integration with 7 years in executive or P&L leadership roles.
Proven success leading sales and delivery teams within Oracle ERP or public sector professional services organizations.
Deep understanding of the State & Local Government or Education markets including procurement contracting and program management nuances.
Strong executive presence and relationship management skills with the ability to influence C-level stakeholders.
Demonstrated ability to manage complex contracts multi-year programs and large cross-functional teams.
Bachelors degree required; MBA or equivalent advanced education preferred.