General Manager QSR Multi-Property (HLF LV)
Las Vegas, NV - USA
Job Summary
The AssistantManager assists the Manager with the overall activities of the outlet operation including prep and service.
Responsibilities
- Manages the day-to-day operation of the outlet in accordance with established policies and procedures.
- Establishes and administers training programs within the outlet including new employee orientation.
- Directs the development and administration of controls for all phases of theoutlet in an economical and profitable manner while maintaining established standards.
- Coordinates the maintenance and development methods for high quality preparation of food; assists in the maintenance and development of procedures for food service; and presents menu items for maximum customer service satisfaction.
- Maintains an efficient program of scheduling to ensure a high standard of food preparation and service with the use of minimum man-hours.
- Maintains and instructs assigned personnel as to safety policies and procedures and follows up to ensure hazards are eliminated.
- Monitors appearance of all foods and communicates deviations from standard to salaried food prep supervisor responsible for area.
- Acts immediately on all customer complaints to ensure that corrections are made when possible.
- reports deemed necessary by the Manager or Director of Food & Beverage.
- Monitors work of employees to ensure that established policies and procedures are being followed.
- oversees all follow-up work to ensure non-recurrence oferrors; works closely with Business Office and Internal Audit to ensure compliance with established procedures.
- Counsels guides and instructs assigned personnel in the proper performance of their duties.
- Prepares and coordinates the periodical performance reviews of assigned personnel.
- Recommends changes including hiring promotion demotion and release of personnel; recommends wage and salary adjustments for personnel within established guidelines.
- Interview potential employees who have been recommended by Personnel.
Qualifications
- Work requires effective communication in English both verbal and written form in a professional manner.
- Work requires a minimum of an associates degree preferably in hotel and/or restaurant management
- Graduate of post high school
- Two-year Culinary Arts School or equivalent technical training in the food service industry may be substituted on a year for year basis.
- Preferred: Bachelors Degree in Hotel or Restaurant Mgmt.
- Work prefers 2 yearsprevious Starbucks supervisory experience
- Must present a neat and professional appearance.
- Work requires ability to compile compute and analyze pertinent data needed for reports
- Work prefers Bilingual abilities
- Work requires flexibility to work various shifts.
- Work requires knowledge of computer programs including Word Excel and Windows.
Required Experience:
Director
Key Skills
About Company
Bugsy Siegel’s desert dream, the Flamingo, has anchored the Las Vegas Strip since they started rolling dice in 1946. ; More than sixty years later, we’re still looking for fresh faces to help us surprise our guests with unexpected fun and excitement. ; This inclusive resort provides y ... View more