Job Description:
BASIC FUNCTION: Receives and relays incoming outgoing and intra-system telephone calls.
UNUSUAL WORK CONDITIONS:
KNOWLEDGE AND SKILL NEEDED:
EDUCATION: High School diploma or equivalent related experience.
EXPERIENCE: Demonstrated interpersonal and communication skills attention to detail.
ESSENTIAL FUNCTIONS:
and relays incoming outgoing and intra-system telephone calls. This involves:
Responding and/or routing routine and complex telephone calls
Supplying telephone information such as hours of operation address and street location
Relaying information regarding closing of the university due to weather emergencies etc.
Taking messages by obtaining callers name and purpose of call
Interacting diplomatically with callers in providing services.
in the professional development of the department. This
involves:
Promoting an image of efficiency and courtesy throughout theUniversity community and consistent with the departments mission.
safe and secure working conditions. This involves:
Promoting the proper utilization of equipment and materials
Notifying supervisor(s) immediately of any unsafe working conditions.
4. Performs other related duties as required.
Duties may be changed and/or be added at any time.
Category:
SVP Finance & Administration - Public Safety StaffPerforms such other duties responsibilities and activities as required by supervisor and as departmental/University needs indicate.
*Disclaimer
The above information indicates the general nature and level of work performed by employees within this classification. It is not designed to contain and should not be interpreted as a comprehensive inventory of all duties responsibilities activities and/or qualifications required or expected of employees assigned to this job. Duties responsibilities and activities may change and new ones may be assigned at any time with or without notice.
All offers of employment are contingent upon a satisfactory background check.
Fairfield University provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws. This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.
Fairfield University is a Jesuit, Catholic university in mission and spirit with over 5,000 undergraduate and graduate students from across the globe.