Job Description
Position: Receptionist / Administrative Assistant
Reports to: Admin Supervisor
Employment Type: Permanent
Salary up to R12K CTC Per Month no shift work. (They do offer medical aid and provident fund after the probation period)
Working hours: 07:45 16:30 Monday to Friday
Work setup: Full time onsite in office.
Area: Montague Gardens (no relocation from other provinces will be considered at this time)
Overview
Our client is seeking a professional and organised Receptionist / Administrative Assistant to join their team. This role is responsible for managing the front office directing incoming communication welcoming visitors and supporting various administrative and operational tasks across departments.
The successful candidate will play a key role in ensuring the smooth day-to-day running of the office through effective communication organisation and administrative support.
Key Responsibilities
Switchboard & Front Office Management
- Manage the company switchboard by answering and directing calls according to company procedures
- Take and relay messages promptly to relevant staff members
- Ensure all telephone lines are functioning and report faults when necessary
- Welcome and assist customers suppliers and visitors professionally
- Handle general customer queries and direct them to the appropriate department
- Maintain and update the internal extension list
- Sort and distribute incoming mail
- Send weekly parcels to the Johannesburg office
- Send internal communications and general notifications when required
Purchasing & Office Supplies Administration
- Raise COD and non-stock purchase orders for various departments
- Prepare and submit relevant paperwork for payment processing
- Process GRNs when required
- Order office stationery and cleaning materials
- Order monthly groceries for the office and distribute accordingly
- Procure non-stock items requested by supervisors and managers
Administrative Support
- Arrange courier collections and deliveries electronically as requested by management
- Receive and distribute courier parcels
- Assist with company birthday acknowledgements and employee celebrations
- Assist with preparation of birthday baskets
- Match petrol card slips to statements and issue cards to drivers
- Obtain quotes for general office purchases
General Office Duties
- Assist with order taking when required
- Provide support to Admin Clerks when necessary
- Maintain the daily attendance register
- Assist with emergency evacuation attendance registers when required
- Monitor and action emails daily
Compliance & General Company Responsibilities
- Maintain good housekeeping standards in office and storage areas
- Ensure accuracy and attention to detail in all work performed
- Adhere to company procedures and work instructions
- Maintain good timekeeping and attendance
Minimum Requirements
Education
Experience
- Previous experience managing a switchboard or reception desk
- Strong verbal and written communication skills in English
- Good computer literacy
Preferred Requirements
- Certificate in telephone etiquette
- Experience using Microsoft Office
- Knowledge of a second language will be advantageous
Key Skills
- Professional communication
- Organisation and multitasking
- Customer service orientation
- Attention to detail
- Administrative coordination