Maternal Infant Health Program Coordinator (RN or LMSW)

Welcome to Cherry Health - video about Cherry Health

OVERVIEW OF POSITION:

The Program Coordinator plays a key leadership role in advancing high-quality client-centered services within the Maternal Infant Health Program (MIHP) and Strong Beginnings Program. This position provides day-to-day oversight supports and develops staff and helps ensure programs operate efficiently compliantly and with measurable impact.

In this role you will blend leadership with direct community engagementguiding team members supporting families during critical stages of pregnancy and early childhood and strengthening partnerships that enhance outcomes for mothers and infants. The Program Coordinator ensures services remain responsive to community needs while meeting all program regulatory and organizational standards.

This is a full-time benefit-eligible position typically working MondayFriday 8:00 a.m.5:00 p.m. primarily onsite at our Westside Health Center with community-based engagement as needed.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Understand and adhere to program requirements pertinent to the Maternal Infant Health Program and Strong Beginnings Program
• Carry a client caseload.
• Demonstrate leadership skills that foster a culture of mentoring staff.
• Model key values in the community and to staff in a way that supports Cherry Healths mission.
• Educate and empower staff to be adept at meeting program and client needs.
• Evaluate competencies and address performance issues consistently promptly and appropriately.
• Plan and facilitate team and individual supervision meetings to communicate updates to staff.
• Review and analyze program data to improve service utilization and submit required reports.
• Promote practices consistent with state and federal laws and regulations
• Participate in seeing that policies and standards are carried out and adhered to
• Ability to travel to other sites or for client visits is required.
• Other duties as assigned

EDUCATION / LICENSES / CERTIFICATES:

• Masters in Social Work degree & license or Registered Nurse degree & license in the State of Michigan BSN preferred
• Basic Life Support/CPR training according to requirements of license and/or certification

SKILLS / KNOWLEDGE / ABILITIES:

• Excellent verbal and written communication skills organizational skills computer skills and judgment/problem solving skills
• Ability to manage time efficiently
• Possess knowledge of program services client needs and management techniques
• Ability to work with limited supervision and to accept and utilize criticism where given.
• Working knowledge and awareness of state and federal requirements and codes governing treatment
• Strong interpersonal skills and ability to work effectively at all levels in a collaborative team environment
• Demonstrated supervisory experience
• Ability to develop and maintain relationships and motivate a team
• Ability to exercise good judgment in appraising situations and making decisions

COMPETENCIES:

• Customer Service
• Collaboration
• Integrity
• Respect
• Professionalism
• Learning

EXPERIENCE:

Three to five years of supervisory or management experience in a medical or behavioral health clinic or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job listed above.

PHYSICAL REQUIREMENTS

Possible exposure to patients/clients with illnesses and/or infections. Frequent telephone and computer use requiring manual dexterity for writing and computer use. Sitting standing or walking for extended periods of time. Specific vision abilities required by this job may include close vision distance vision and ability to adjust focus. May require bending squatting or kneeling and lifting to 50 pounds. Use of Personal Protective Equipment (PPE) as required.

Must adhere to the organizational Policies Procedures Code of Ethics and all licensing and accreditation standards of the position and program. Must represent the organizations Mission in all actions and communications.

Who we are:

Cherry Health Michigans largest Federally Qualified Health Center (FQHC) operates in six counties across the state is based in Grand Rapids. With a team of more than 800 health care professionals at 20 locations Cherry Health focuses on removing barriers expanding access and delivering comprehensive quality health care services to underserved communities regardless of an individuals insurance status or ability to pay. We provide primary care dental vision behavioral health pharmacy services substance abuse services residential re-entry services school-based health centers and more.

Our Mission:

Cherry Health improves the health and wellness of individuals by providing comprehensive primary and behavioral health care while encouraging access by those who are underserved.

Our Vision:

Our community will be healthier because we will seek out and welcome those who need our services. All will be treated as family with integrated coordinated care to improve health and personal well-being.

Our Values:

• Collaboration Support the Cherry Health mission by encouraging teamwork to accomplish organizational goals.
• Customer Service Serve internal and external customers in a welcoming manner with compassionate care.
• Innovation Embrace creativity to improve patient care and workplace efficiency while remaining curious and open to learning.
• Integrity Uphold the highest ethical standards by being honest and trustworthy.
• Professionalism Create a positive work environment where we care accountable for our decision our action and the results.

Benefits:

Cherry Health has excellent benefit offerings dependent on employment status. Check out a sample of the benefits available to our team members below!

• Loan repayment through the NHSC and Michigan State Loan Repayment Program for select roles
• Medical Dental and Vision Insurance for you and your family
• Generous Paid Time Off benefit 4 weeks per year for full time
• Paid holidays - 8 full day paid holidays (Including Black Friday!) and 2 half day paid holidays!
• 403(b) Retirement Savings Plan with generous employer match - $ for $ match up to 5%
• MET and MESP 529 Savings Plans
• Pet Insurance!
• Employee Assistance Program

Our policy is to offer all employees and applicants for employment equal opportunity without regard to race color religion gender national origin age disability genetic information marital status height weight sexual orientation gender identity or status as a covered veteran in accordance with applicable federal state and local laws or any other protected category.